Bell

4.7
143 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
6060 Minoru Blvd, Richmond, BC
V6Y2V7, Canada

Hours

Reviews

4.7
143 reviews
5 stars
130
4 stars
4
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Jojo, Cynthia, and Zack for their patience and helpfulness.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to provide tailored solutions, particularly mentioning Princeton and Keith for their thorough assistance.

Mixed Experiences

While many reviews were positive, some customers reported frustrating experiences with the service process, particularly regarding identity verification and system issues.

Friendly Atmosphere

The store environment was described as welcoming and friendly, contributing to a positive shopping experience for many customers.

Problem Resolution

Several reviews highlighted staff members' efforts to resolve complex issues, with Zack and Cynthia receiving specific commendations for their dedication.
  • JK
    Josh kujundzic
    Nov 14, 2025
    5.0
    Had a great experience updating my phone plan and getting the new IPhone 17 pro. I dealt with Enoch and he was awesome! He explained everything very well and everything was very clear. His customer service skills are top notch. I would recommend dealing with him!
  • MF
    Mabon Foo
    Nov 13, 2025
    1.0
    Absolutely horrendous service. Went in to ask about repair options for my Pixel phone and two employees sitting there basically told me to figure it out myself and that it's not their business. No suggestions or help, just complete apathy.
  • DW
    diane wu
    Oct 15, 2025
    5.0
    The expert staff Matt and Jojo are the best! Matt is very professional, also speaks Mandarin and Cantonese, very patient with clients. They really helped a lot.👍👍👍
  • WL
    W Lee
    Sep 24, 2025
    5.0
    Tuesday Sep 23, 2025. The representative there Victor W. Is the best. Very knowledgeable, helpful and patient. Good at multitasking as well as he helped 2-3 clients at the same time. Excellent service!
  • SY
    Sandy Yuile
    Aug 23, 2025
    5.0
    Very patient and helpful. Thank you Jojo!

Frequently Asked Questions About Bell

What products and services does Bell offer at the Richmond Centre location?

Bell at Richmond Centre offers phones, tablets, mobile internet, mobile TV, rate plans, and sim cards for Lucky Mobile and Virgin Plus. Services include TV service, internet, phone lines, wireless services, and on-demand content.

What are the operating hours for the Bell store at 6060 Minoru Blvd, Richmond?

The Bell store is open from 10:00 AM to 9:00 PM Monday to Saturday, and from 11:00 AM to 7:00 PM on Sundays. Holiday hours vary, for example on November 11 and 28 the store has specific opening times.