FedEx Ship Centre

Reviews

• ED

  Erika Van Doormaal

  Mar 26, 2026
  5.0
  I received a fake email from someone posing as Fedex and when I attended their office I found out the email was fake and not generated by Fedex. The agent searched their files on their computers which saved me from having to hunt down a pkg that the email said couldn't be delivered. My pkg arrived later that day by another service and badly damaged.This was the second fake email the agent discovered that day that was not generated by Fedex. I appreciated his efforts.
• SE

  Steve Ennis

  Feb 24, 2026
  1.0
  Possibly THE WORST courier compny in the world. Many times now, I have asked for updates on my assumed lost package. Monday, 1/26/26 4:37 AM Shipment information sent to FedEx Thursday, 1/29/26 5:36 PM Picked up CASTINEIRA ES Friday, 1/30/26 4:19 PM International shipment release - Export MADRID ES Saturday, 1/31/26 3:50 PM Arrived at FedEx hub ROISSY CHARLES DE GAULLE CEDEX FR AND STOPPED IN CDG PARIS FOR 8 X DAYS???????? Then went to Memphis and STOPPED FOR ANOTHER 8 X DAYS???? Tracking requests are a joke. it's a book.. weighs 1.1lbs.. and the person designated to track it for you sends you an email to say they have been allocated the task of finding it.... on the 19th Feb. NOTHING further .. date today is 23 Feb... It will be 1 X MONTH in two days time. FEDEX... this is disgusting!
• LM

  Lynne Masse

  Aug 23, 2023
  5.0
  I am posting this review with regard to the great customer service I received from Kieran at Kitty Road. I was very frustrated and was getting nowhere with FedEx with regard to changing my delivery from home to a FedEx store. I have been trying since August 18 when Kieran called on August 22. He gave me the links. He told me the duty and gave me step-by-step instruction on what I needed to do. Kieran is a great employee he’s patient, trust worthy, and has great customer service skills. He’s a keeper promote him.
• KH

  Keith Hicke

  Mar 24, 2023
  5.0
  Fedex is awesome. If I could use fedex for everything I order I would. They are incredibly fast and all 3 employees I have spoken with are incredibly helpful and respectful. Just got a package from UK to vancouver island canada in 4 days... how is that even possible? Thanks fedex!! Edit: came to leave a 5 star review and realized I already did a year ago. If I could double review I would, 5 stars on every shipment. Fedex is simply the best way to move packages period! No one could compare!
• AA

  Adam

  Feb 23, 2021
  2.0
  Didn't deliver the package to our house after 4 business days then we had to go get it ourselves all the way by the airport. Only to be hit with a $25 customs fee and an unhelpful broker. Yay.

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