Business Details
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Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Kelowna, BC when you need packing supplies, boxes, FedEx Express and FedEx Ground shipping services. You can also have your FedEx Express shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx Ground offers cost-effective ground shipping with guaranteed transit times. With FedEx Ground, you'll get industry-leading ground shipping services that are faster to more locations than UPS Ground.
Location
Hours
Reviews
3.2
161 reviews
5 stars
72
4 stars
15
3 stars
3
2 stars
9
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly at the airport office.
Delivery Issues
Numerous complaints were made about missed deliveries, incorrect addresses, and packages being returned without proper notification.
Mixed Experiences
While some customers reported excellent service, others expressed frustration with the inconsistency and unreliability of deliveries.
Accessibility
Customers found it difficult to reach customer service for assistance, often being directed to automated systems without resolution.
Positive Staff Interactions
Several reviews highlighted individual staff members who provided exceptional service, contrasting with negative experiences with the delivery process.
- SJSam JohnstonNov 6, 20255.0Monica was absolutely fantastic with helping out on paperwork for my shipping! Very friendly and great service..tyvm!
- GBGurkirat BhullarOct 30, 20255.0The white lady at courier facility was extremely helpful, polite and professional, sorry i dont know her name but she was very kind and professional. Thank you for your help
- BLBraden LanzOct 28, 20251.0“you weren’t home but you’re not allowed to come pick it up so we’re sending it back”
- DDDanielOct 21, 20255.0I've had mixed results with receiving deliveries, but I've always had excellent service in person at the airport office.
- JSJORDAN SMITHOct 14, 20251.0I was home both times they attempted to deliver. 1st time they came, no one called or buzzed my apartment so they said the delivery could not be completed. 2nd time they attempted delivery they said the address was incorrect. They even called me to verify the address to make sure there was an apartment to deliver to. I have stayed home both times waiting for the delivery to no avail. Extremely frustrated. They also said on the customer service that they can’t do much because the driver can’t talk on the phone while he is driving so he won’t be able to contact me when he arrives.
Frequently Asked Questions About FedEx Ship Centre
What services does FedEx Ship Centre in Kelowna offer?
FedEx Ship Centre in Kelowna offers packing supplies, FedEx Express and Ground shipping services, freight services, and scheduling for residential delivery with FedEx Delivery Manager.
What are the operating hours for FedEx Ship Centre in Kelowna?
The FedEx Ship Centre is open Monday to Friday from 8:30 AM to 5:30 PM and is closed on weekends.
Where is FedEx Ship Centre located in Kelowna?
It is located at 6191 Airport Way, Kelowna, BC, postal code V1V1S1, Canada.
Which payment options are accepted at the FedEx Ship Centre in Kelowna?
They accept American Express, MasterCard, Visa, and cash payments.
Can I have my FedEx Express shipments held for pickup at this FedEx Ship Centre?
Yes, you can have your FedEx Express shipments held for pickup at the Kelowna FedEx Ship Centre.
What languages are supported at the FedEx Ship Centre in Kelowna?
The centre supports services in English and French.
Are there other FedEx Ship Centres near this location in Kelowna?
Yes, there are multiple FedEx Ship Centres nearby offering freight and courier services, making it convenient for shipping needs in the area.
What nearby aviation-related services are close to the FedEx Ship Centre?
Innovative Aerospace Services and Kelowna Aero Centre, offering avionics and airport services, are located nearby, which could be useful for aviation shipment coordination.
Are there places for fuel and vehicle services near FedEx Ship Centre in Kelowna?
Yes, Shell Gas and OK Tire are nearby for fuel, tire, and automotive repair services, which can be helpful if you are traveling to or from the FedEx Ship Centre by car.
How can nearby flight schools and clubs be of interest to FedEx Ship Centre customers?
Flight schools like Carson Air Ltd and Kelowna Flying Club are close by, offering opportunities for leisure or professional aviation activities before or after visiting FedEx for your shipping needs.