Bell

4.6
210 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
7031 120 St, Delta, BC
V4E2A9, Canada

Hours

Reviews

4.6
210 reviews
5 stars
182
4 stars
6
3 stars
1
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Jagtar, Jasmeen, and Sachin, highlighting their patience and knowledge.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, feeling that staff were more focused on sales than customer support.

Store Environment

The store environment was generally described as welcoming and friendly, contributing positively to customer experiences.

Product Knowledge

Several reviews noted the staff's ability to provide detailed information about plans and devices, helping customers make informed decisions.
  • JK
    Jaspreet Kaur
    5 days ago
    1.0
    Worst customer service from Mnohar. I just needed my account details and he said call the customer service for it even there was no guest and his behaviour was so rude.
  • HA
    HS A
    Dec 24, 2025
    1.0
    I am extremely disappointed with my recent experience with Bell. On 24 dec 2025, I visited a Bell store around 4:30 PM, and the service was terrible. I returned a phone at a different location. After that When I called your store around 4:56 PM to clarify the return policy, the representative was not only unhelpful but also spoke to me in a dismissive and rude manner. I mentioned that I had returned the phone at another location, but the representative, who spoke Hindi and had a light black skin tone, stated that their manager had directed them not to process any returns until after Boxing Day. This is unacceptable customer service. As a result, I am switching my SIM and main provider. I urge Bell to address these issues and retrain their staff to ensure a better experience for all customers.
  • HG
    Home & Garden
    Dec 20, 2025
    5.0
    Great service by store manager sajid. Looking for best plan and got best offer.
  • AB
    April Bredon
    Dec 7, 2025
    5.0
    Bought a phone yesterday and while the fellow was helpful he forgot a step. We came back the next day and Jasmine quickly understood the problem and was able to give us new information and get the phone working.
  • LK
    Latha Kodali
    Nov 30, 2025
    5.0
    Jasmine Gill - Thank you so much for the wonderful service and for being so patiently providing answers to all our questions and helping with our new two mobile connections. Your customer service is highly appreciated. Latha

Frequently Asked Questions About Bell

What is the address of the Bell store at Scottsdale Centre?

The Bell store is located at 7031 120 St, Level 1-7113B, Delta, BC, V4E2A9, inside Scottsdale Centre.

What are the Bell store's opening hours during the week?

The Bell store is open from 10:00 AM to 6:00 PM Monday through Wednesday, 10:00 AM to 9:00 PM on Thursday and Friday, 10:00 AM to 6:00 PM on Saturday, and 11:00 AM to 5:00 PM on Sunday.