Bell

4.5
117 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair ShopBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
1500 Cranbrook St N, Cranbrook, BC
V1C3S8, Canada

Hours

Reviews

4.5
117 reviews
5 stars
100
4 stars
3
3 stars
2
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Justice, Deva, and Annette.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rushed service, unprofessional behavior, and issues with order fulfillment.

Product Knowledge

Customers frequently noted the staff's strong understanding of products and plans, which contributed to positive experiences.

Store Accessibility

Several reviews mentioned issues with the store being closed or locked during business hours, leading to frustration among customers.
  • HB
    Hunter Bidder
    4 days ago
    3.0
    Rushed me, closed early, and didn't set up my phone or give me any info about new phone
  • KS
    kmh shahriar
    5 days ago
    5.0
    Nish was awesome and I got the best service. Highly recommended.
  • LC
    Lori Carston
    Dec 30, 2025
    5.0
    Deva is amazing he has helped me multiple times and never fails to give great customer service. Nis also was a great help to me today. Fabulous customer service all around.
  • AB
    Anwesha Basa
    Dec 14, 2025
    5.0
    Had an amazing experience buying a phone for my mom totally worth it! The manager is absolutely amazing, and the staff is equally great. Everyone was very well-coordinated, professional, and helpful throughout the process. Everything was delivered exactly within the promised time. Truly a smooth and satisfying experience. Highly recommend this going for bell! 🌟
  • TR
    Tapish Rawat
    Dec 13, 2025
    1.0
    I wish i can give zero to bell kiosk at tamarack centre,cranbrook Staff dont know anything about the process.order a phone on 18 nov still didnt recieve.everytime you call them they will tell you a different story.staff have no clue what they are doing Leaving bell provider because of this experience

Frequently Asked Questions About Bell

What products and services does Bell Cranbrook Smartcentre offer?

Bell offers personal and business communications services including Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect. They provide smartphones, tablets, connected devices, accessories, and Canada’s best satellite TV service.

What are the opening hours of the Bell store in Cranbrook?

The Bell store is open Monday to Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM. On holidays, hours may vary, for example, on November 11, 2025, it is open from 11:00 AM to 5:00 PM.