Bell

4.2
249 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
2929 Barnet Hwy, Coquitlam, BC
V3B5R5, Canada

Hours

Reviews

4.2
249 reviews
5 stars
191
4 stars
12
3 stars
3
2 stars
3
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Herbert, Jane, and Eric.

Efficiency

Several reviews noted the quick and efficient service provided by staff, with many customers reporting smooth transactions and minimal wait times.

Professionalism

Most employees were described as professional and courteous, with specific mentions of staff like Pauline and Abtin for their thoroughness and clear communication.

Mixed Experiences

While many reviews were positive, there were notable complaints about specific employees, particularly Armin, who received criticism for unprofessional behavior.

Product Knowledge

Customers appreciated the staff's ability to explain plans and products clearly, helping them make informed decisions about their purchases.
  • JL
    Joshua Lind
    1 day ago
    1.0
    Worst customer experience. Went in there for a new plan, was quoted one that didn't exist, but didn't tell me until after they had disconnected my number. Was left in limbo for 2 days while they "tried to connect me to my old plan" only to find out it didn't exist. Weren't flexible in any way to compensate me for losing me my phone plan. Ended up having to get a prepaid plan just to get my number back, so another carrier could pick it up. I'd give zero stars if I could.
  • CT
    Carrie Turner
    3 days ago
    5.0
    Herb at the Coq cnt location was amazing, so helpful, easy to upgrade to new phones with 4 of us in the family. Great experience
  • RR
    Ryan Robert
    Nov 17, 2025
    5.0
    I worked with roshin to get myself a new phone and plan with bell. I have never been with bell before but my first experiance there was perfect. Roshin went above and beyond to help me, was polite and helpful Definitely recommend
  • AA
    Allie
    Nov 15, 2025
    5.0
    Abtin was amazing. He was very helpful. Came in with a broken phone and he worked so hard to help me. I was able to port my number and set everything up! He was also working along side another very kind and helpful staff member.
  • SG
    Suzyana Gharib
    Nov 10, 2025
    5.0
    I visited the Bell store at the Coquitlam Centre mall yesterday, and was assisted by Abtin. Abtin went above and beyond. He took the time to explain my options, discuss alternatives, and brainstormed ways that I would receive the best value for the price paid. Abtin treated me as if I was the only customer in the store! He took his time, and did everything he could to ensure I left satisfied and impressed with not only his service, but Bell's service generally. Bell, you are very lucky to have him! I hope to receive assistance from Abtin in the future. Thank you Abtin!

Frequently Asked Questions About Bell

What products and services does Bell offer at the Coquitlam Centre location?

Bell offers a range of products including phones, tablets, mobile internet devices, and services such as satellite TV, internet service, home phone, and wireless communication plans.

Where is the Bell store located within Coquitlam Centre?

The Bell store is located at 2929 Barnet Hwy, Level 2-2101, Coquitlam, BC, postal code V3B5R5.