About
Telecommunications Service ProviderCell Phone StoreCell Phone Repair Shop
Location
Hours
Reviews
4.8
460 reviews
5 stars
421
4 stars
13
3 stars4
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, patient, and friendly, particularly highlighting individuals like Khushboo, Ravisha, and Harry.
Mixed Experiences
While most reviews were positive, there were notable complaints about specific staff members being rude or unprofessional, particularly regarding Khushboo and Ravisha.
Product Knowledge
Several customers appreciated the staff's knowledge and ability to explain plans and services clearly, contributing to a smooth purchasing experience.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their service and recommended the store for its helpful staff.
- NVNatasha Vernev2 days ago5.0Tanya helped us change the plans on both of our phones today, and her help was truly priceless. Without Tanya, I would never have managed to do this on my own. Her professionalism, patience, and kindness were absolutely amazing. She took the time to explain every option and didn’t miss a single detail. Thank you so much, we really need more professionals like her who care so deeply about what they do!
- OVOlga Vernev2 days ago5.0Wonderful and super friendly service from Tánya. Highly recommend to everyone.
- APAnthony PhungJan 4, 20265.0RAGHAV was very helpful and gave me a good plan and was just overall helpful. i am happy.
- PPPaola Andrea Florez PerezJan 3, 20265.0Tanya was amazing!!! Did more and beyond and helped us with our kid smart watch. Thank you Tanya😊
- DBDele BalogunDec 27, 20255.0Spoke with Tanya and she was a fountain of knowledge on Virgin plus products and she was super helpful. We are so much more clued up now than before... I highly recommend that you visit their stall in Metrotowm Mall.. Thanks Tanya!!
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Metropolis at Metrotown?
Virgin Plus at Metropolis at Metrotown is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is Virgin Plus located in Burnaby?
Virgin Plus is located at 4700 Kingsway, Level 2-2240, Metropolis at Metrotown, Burnaby, BC, V5H4M1, Canada.
What type of services does Virgin Plus offer?
Virgin Plus offers telecommunications services, cell phone sales, and cell phone repair services.
How can I contact Virgin Plus at Metropolis at Metrotown?
You can call Virgin Plus at +1 604-456-0449 for inquiries.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and operating as usual.
What nearby shopping options are available around Virgin Plus?
Nearby shopping options include Shop Makers Metrotown for flowers and gifts, Champs Sports for shoes and sporting goods, and jewelry stores like Blue Ruby Jewellery and Lugaro.
Are there any nearby food options near Virgin Plus?
Yes, nearby food options include Nando's Metrotown for Portuguese and fast food, TruStone Financial café and smoothie bar, and Yogen Fruz for frozen yogurt and ice cream.
What transportation options are near Virgin Plus?
Virgin Plus is conveniently close to the Metrotown Bus Loop, providing easy access via bus transit services.
Can I find other telecommunications stores near Virgin Plus?
Yes, Virgin Mobile Canada and Glentel Inc are telecommunications and mobile phone stores located near Virgin Plus at Metropolis at Metrotown.
Are there professional services near Virgin Plus that customers might find useful?
Nearby professional services include Sun Life Financial for financial advising, Delicate Living Immigration and Relocation Services, and accounting firms like Achieve CPAs LLP and Mecklai Tax and Accounting.