Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Drop off shipments and purchase FedEx services at FedEx Ship Centre. Whether you're shipping within Canada, to the U.S., or around the world, FedEx has the right shipping service for you.
Location
Hours
Reviews
2.8
917 reviews
5 stars
256
4 stars
122
3 stars
93
2 stars
47
1 star
399
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff were praised for being friendly and helpful, many customers reported poor service, unhelpful responses, and a lack of accountability.
Delivery Issues
Numerous complaints about failed delivery attempts, packages being marked as delivered without proper verification, and significant delays in package arrival.
Staff Competence
There are concerns regarding staff training and competence, with reports of untrained employees causing confusion and inefficiencies.
Communication Problems
Customers expressed frustration over poor communication regarding delivery status and pickup locations, leading to confusion and inconvenience.
Overall Experience
The overall sentiment is largely negative, with many customers expressing dissatisfaction and frustration with FedEx's services.
- ASAnnie Pham Szeto3 days ago1.0No actual attempt at delivery forcing pick up at the warehouse instead. Have left feedback with the shipper to avoid FedEx if possible.
- HAhelina azamiNov 14, 20251.0The service is terrible. I never receive my packages, and they never place my items in my home mailbox. I’m not home every day whenever they feel like delivering — I’m at work. I constantly have to go to the pickup centre myself, and that’s only if the package is even there. There have been many times when I’ve had to go two or three times just to get it. They never answer their phone either.
- LDLex DiazNov 1, 20255.0Excellent service
- MJMohammad reza JavadiOct 27, 20251.0Worst customer service.
- NNNathanOct 17, 20251.0Disappointed with you, FedEx. If you can’t keep a promised delivery, then don’t list the date for the consumer.
Frequently Asked Questions About FedEx Ship Centre
Where is FedEx Ship Centre located?
FedEx Ship Centre is located at 4270 Dawson St, Burnaby, BC, V5C4B1, Canada.
What are the operating hours of FedEx Ship Centre?
The FedEx Ship Centre operates Monday to Friday from 9:00 AM to 6:30 PM, and on Saturdays from 11:00 AM to 3:00 PM. It is closed on Sundays.
What services does FedEx Ship Centre offer?
FedEx Ship Centre offers shipping and mailing services including FedEx Intra-Canada Services, International Services, and Express Freight Services. They also provide packaging supplies.
Which payment methods are accepted at FedEx Ship Centre?
FedEx Ship Centre accepts American Express, Visa, Mastercard, and cash payments.
Which brands are associated with FedEx Ship Centre?
The FedEx Ship Centre is associated with FedEx Express, FedEx Ground, and Fedex Freight brands.
In which languages can customers communicate at FedEx Ship Centre?
Customers can communicate in English and French at FedEx Ship Centre.
How can I contact FedEx Ship Centre?
You can contact FedEx Ship Centre by phone at +1 800-463-3339 or visit their website at https://local.fedex.com/en-ca/bc/burnaby/ybya.
What nearby stores can I visit for home improvement supplies when visiting FedEx Ship Centre?
Nearby, you can visit Brico Tool Inc and Sherwin-Williams Paint Store for home improvement and building supplies.
Are there dining options near FedEx Ship Centre?
Yes, nearby dining options include Firehouse Subs Canada, a sandwich shop, and Joy Sushi, a Japanese sushi restaurant.
What healthcare facilities are close to FedEx Ship Centre?
Dawson Medical Clinic Co, which provides hospital and medical services, is located nearby FedEx Ship Centre.