Business Details
About
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Hours
Reviews
4.7
344 reviews
5 stars
316
4 stars4
3 stars2
2 stars0
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ali, Akshita, and Joshua for their exceptional service.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling customer inquiries and providing clear explanations about plans and services.
Negative Experiences
A few customers reported unprofessional behavior from certain employees, citing instances of rudeness and poor service, which negatively impacted their overall experience.
Product Knowledge
Customers appreciated the staff's extensive knowledge about products and plans, which helped them make informed decisions.
- NLnam liDec 29, 20255.0Paris is very patient slowly explained for me all details of the plan and very polite , i like her attitude, made me feel comfortable dealing with her, thankyou for your services
- SHShayan HZMDec 27, 20255.0I had a great experience with Aditi in Bell store in Metrotown. Even though she was on a training, she guided me professionally and explained the available plans. I got a clear idea about all the available plans and selected the best plan that suited me.
- TTTina TaghipourDec 27, 20255.0I switched my cellphone line provider to Bell in Metrotown with Aditi. Her customer service skills and good suggestions helped me a lot to understand the plans difference. She was patiently helped me find the best plan according to my needs and leads me to become a new Bell customer.
- KCKelly ClaytonDec 22, 20255.0.Muhammad helped me out today with my billing. Top notch merry Christmas i recommendations for this store I give it 110 %
- JLJulianna LeungDec 19, 20255.0Ali was extremely helpful during my visit. He walked me through the available plans and gave clear opinions to help me decide. The entire process was great.
Frequently Asked Questions About Bell
What are the operating hours of the Bell store at Metropolis at Metrotown?
The Bell store is open Monday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00. Holiday hours may vary.
Where is the Bell store located within Metropolis at Metrotown?
The Bell store is located at 4700 Kingsway, Level 1-1139, Burnaby, BC V5H4M1, inside Metropolis at Metrotown.
What products and services does Bell offer at this location?
Bell offers smartphones, tablets, connected devices, accessories, satellite TV, internet, home phone, and business communication services.
Which payment methods are accepted at this Bell store?
The store accepts American Express, Cash, Check, MasterCard, and Visa for payments.
How can I contact the Bell store at Metropolis at Metrotown?
You can reach the Bell store by phone at +1 604-434-0466.
Can I get help with Bell’s satellite TV and internet services at this location?
Yes, the expert staff at this Bell store can assist you with Bell Satellite TV, Bell Fibe TV, internet services, and more.
Is there a nearby mobile phone store other than Bell where I can compare options?
Yes, Virgin Mobile Canada is a nearby mobile phone store where you can explore different telecommunications options.
Are there convenient transportation options near the Bell store at Metropolis at Metrotown?
Yes, the Metrotown Bus Loop is close by, providing convenient bus access to the Bell store.
What nearby shopping options are available around the Bell store?
Near Bell, you can visit shops like SoftMoc for shoes and accessories, Champs Sports for sporting goods, and Journeys for fashion and footwear.
Can I enjoy dining or refreshments near the Bell store after my visit?
Yes, nearby you can find Nando's Metrotown for African and Portuguese food and Bella Gelateria for ice cream treats.