Business Details
4700 Kingsway, Burnaby, BC
V5H4M1, Canada
Certified by Bell • Feb 22, 2026
(604) 434-0466
Certified by Bell • Feb 22, 2026
http://storelocator.bell.ca/bellca/en/BC/Burnaby/Bell-Metrotown/BC734
Certified by Bell • Feb 22, 2026
About
Certified by Bell • Feb 22, 2026
Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
Location
Certified by Bell • Feb 22, 2026
Hours
Certified by Bell • Feb 22, 2026
Reviews
4.7
351 reviews
5 stars
322
4 stars4
3 stars2
2 stars0
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Ali, Harvi, and Joshua.
Product Knowledge
Staff demonstrated strong knowledge of products and plans, assisting customers in finding the best options for their needs.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some employees, leading to negative experiences for certain customers.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
- LLLadyD866 days ago5.0Ali was the most patient and kind person to deal with when I had some hiccups transferring my phone numbers from another provider. He truly went above and beyond to make sure I was taken care of. Outstanding level of customer service.
- SMSylvia MetznerFeb 18, 20265.0Very helpful and friendly! Helped us a lot by recommending the ahlo, GREAT DEAL!!
- DMDaria MiroshnikovaFeb 8, 20265.0I had a great experience with Pouria at this Bell location! He is really professional and helpful!
- OAosman arslanFeb 5, 20265.0Ali is the best. He was patient, knowledgeable, and made the whole process quick and easy. Really appreciate the great service — thank you, Ali!”
- GOGabriela Flores OrtegaJan 28, 20265.0Ali is the best! He provided outstanding customer service, was extremely helpful, knowledgeable, and patient throughout the whole process. He made everything easy to understand and ensured I got the best option for my needs. Highly recommended — if you go to Bell, ask for Ali!
Frequently Asked Questions About Bell
What are the operating hours of the Bell store at Metropolis at Metrotown?
The Bell store is open Monday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00. Holiday hours may vary.
Where is the Bell store located within Metropolis at Metrotown?
The Bell store is located at 4700 Kingsway, Level 1-1139, Burnaby, BC V5H4M1, inside Metropolis at Metrotown.
What products and services does Bell offer at this location?
Bell offers smartphones, tablets, connected devices, accessories, satellite TV, internet, home phone, and business communication services.
Which payment methods are accepted at this Bell store?
The store accepts American Express, Cash, Check, MasterCard, and Visa for payments.
How can I contact the Bell store at Metropolis at Metrotown?
You can reach the Bell store by phone at +1 604-434-0466.
Can I get help with Bell’s satellite TV and internet services at this location?
Yes, the expert staff at this Bell store can assist you with Bell Satellite TV, Bell Fibe TV, internet services, and more.
Is there a nearby mobile phone store other than Bell where I can compare options?
Yes, Virgin Mobile Canada is a nearby mobile phone store where you can explore different telecommunications options.
Are there convenient transportation options near the Bell store at Metropolis at Metrotown?
Yes, the Metrotown Bus Loop is close by, providing convenient bus access to the Bell store.
What nearby shopping options are available around the Bell store?
Near Bell, you can visit shops like SoftMoc for shoes and accessories, Champs Sports for sporting goods, and Journeys for fashion and footwear.
Can I enjoy dining or refreshments near the Bell store after my visit?
Yes, nearby you can find Nando's Metrotown for African and Portuguese food and Bella Gelateria for ice cream treats.
Brand Certified Facts from Bell
Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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