Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.
I spoke to Frantz about upgrading my phone and even though the main thing I wanted was online only he took time to provide all the info he could to optimize my plan and explain all my options - he is patient, kind, clear and knowledgable and is one of those employees that makes your day easier and you leave with a smile - he deserves a service bonus and I’ll be back Bell!
MN
Matt Ng
Mar 17, 2026
5.0
Absolutely fantastic service and problem solving by Ali.
SM
Sloan McDonald
Mar 1, 2026
5.0
Pouria (I hope I am spelling this right) at this location provided excellent customer service for me and my mom. We had an issue with ordering a phone online and so were nervous about going in store but he made the process very smooth and even helped us with some additional technical issues. He went above and beyond! I recommend going to this location for assistance!
LL
LadyD86
Feb 20, 2026
5.0
Ali was the most patient and kind person to deal with when I had some hiccups transferring my phone numbers from another provider. He truly went above and beyond to make sure I was taken care of. Outstanding level of customer service.
SM
Sylvia Metzner
Feb 18, 2026
5.0
Very helpful and friendly! Helped us a lot by recommending the ahlo, GREAT DEAL!!
What are the operating hours of the Bell store at Metropolis at Metrotown?
The Bell store is open Monday to Saturday from 10:00 to 21:00, and Sunday from 11:00 to 19:00. Holiday hours may vary.
Where is the Bell store located within Metropolis at Metrotown?
The Bell store is located at 4700 Kingsway, Level 1-1139, Burnaby, BC V5H4M1, inside Metropolis at Metrotown.
What products and services does Bell offer at this location?
Bell offers smartphones, tablets, connected devices, accessories, satellite TV, internet, home phone, and business communication services.
Which payment methods are accepted at this Bell store?
The store accepts American Express, Cash, Check, MasterCard, and Visa for payments.
How can I contact the Bell store at Metropolis at Metrotown?
You can reach the Bell store by phone at +1 604-434-0466.
Can I get help with Bell’s satellite TV and internet services at this location?
Yes, the expert staff at this Bell store can assist you with Bell Satellite TV, Bell Fibe TV, internet services, and more.
Is there a nearby mobile phone store other than Bell where I can compare options?
Yes, Virgin Mobile Canada is a nearby mobile phone store where you can explore different telecommunications options.
Are there convenient transportation options near the Bell store at Metropolis at Metrotown?
Yes, the Metrotown Bus Loop is close by, providing convenient bus access to the Bell store.
What nearby shopping options are available around the Bell store?
Near Bell, you can visit shops like SoftMoc for shoes and accessories, Champs Sports for sporting goods, and Journeys for fashion and footwear.
Can I enjoy dining or refreshments near the Bell store after my visit?
Yes, nearby you can find Nando's Metrotown for African and Portuguese food and Bella Gelateria for ice cream treats.
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