Bell

4.5
195 reviews

About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreCell Phone Repair Shop
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best satellite TV service.

Location

Bell
32900 South Fraser Way, Abbotsford, BC
V2S5A1, Canada

Hours

Reviews

4.5
195 reviews
5 stars
163
4 stars
9
3 stars
4
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with staff being described as friendly, knowledgeable, and patient.

Staff Knowledge

Customers frequently praised the staff's product knowledge and ability to explain options clearly, making the purchasing process smooth.

Problem Solving

Many reviews noted staff going above and beyond to resolve issues and ensure customer satisfaction, often staying late or taking extra time to assist.

Positive Experiences

Overall, customers reported highly positive experiences, recommending specific staff members for their outstanding service.

Welcoming Atmosphere

The store was described as welcoming and comfortable, contributing to a stress-free shopping experience.
  • TG
    This Guy
    1 day ago
    5.0
    Shanti and fuzail were very helpful in trying to get me into a phone and phone plan. They were very pleasant to deal with and even when I didn't understand , they continued to try and help me understand. Thank you!
  • AP
    Alvin Panuncillo
    4 days ago
    5.0
    Awesome guy FUZAIL. My senior mom was having difficulty with her account and this guy guide him and help her. Thats great customer service! Service with a smile 👍❤️
  • LL
    Laksman Lama
    Oct 21, 2025
    5.0
    I stopped by the Bell store at Seven Oaks Mall to grab the new Google Pixel 10 Pro and had an awesome experience with Shanti. She was super knowledgeable and patient, making sure I understood the phone features and that I got the absolute best plan for my needs. She even helped me with the setup and data transfer, which made switching phones totally painless. Seriously, Shanti is fantastic. If you're heading to this location, definitely ask for her!
  • MK
    Marlene Kirkham
    Oct 15, 2025
    5.0
    Arsh was very helpful, professional and friendly.She made the process smooth and easy.I really appreciate her great service and highly recommend her
  • JK
    Jagdeep Kaur
    Oct 11, 2025
    5.0
    Ash! She is fantastic girl. She helps me alot. Her customer service is great. I spend almost 3 hours to solve my problem. To be honestly, this is the first time I say such a great, amazing, excellence, fabulous customer service. Thank you ash for being kind 🥰

Frequently Asked Questions About Bell

Where is the Bell store in Abbotsford located?

The Bell store is located at 32900 South Fraser Way, Level 1-180, inside Sevenoaks Shopping Centre in Abbotsford, BC, postal code V2S5A1.

What are the Bell store hours at Sevenoaks Shopping Centre?

The store is open Monday to Wednesday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00. On November 11, 2025, it will be open from 11:00 to 18:00.