United States Postal Service

2.3
216 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2222 S 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2222 S 4th Ave, Yuma, AZ
85364, United States

Hours

Reviews

2.3
216 reviews
5 stars
49
4 stars
20
3 stars
9
2 stars
8
1 star
130

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported excessively long wait times, often exceeding 30 minutes, due to understaffing.

Customer Service

While some staff members were praised for being friendly and helpful, many reviews highlighted poor customer service and unprofessional behavior from certain employees.

Delivery Issues

Numerous complaints were made regarding missed deliveries, lost packages, and incorrect mail handling, leading to frustration among customers.

Phone Service

Customers expressed dissatisfaction with the phone service, noting that calls often went unanswered or were disconnected.

Staffing Concerns

Many reviews indicated that the post office is consistently understaffed, contributing to slow service and long lines.
  • EP
    Elizabeth Ploog
    2 days ago
    5.0
    I needed to mail a letter internationally, the woman at the desk (I believe her name was Yasmine?) was very polite and helped me figure out what kind of envelope and how much postage was required. This location is also always clean and orderly. Thank you for your help!
  • BB
    bobbie bianchi
    Dec 5, 2025
    1.0
    I waited on hold for seven minutes with no ringing happening only chatter from whoever was recorded and absolutely no help. I have found the Yuma postal system the worst I have encountered in the entire country. They can have two people working a desk that I think serves six or seven. And they have only one person working with 12 waiting in line…definitely one of the worst ones out there. And calling the US post office gets you no help at all.
  • KO
    Kat Oneill
    Dec 2, 2025
    5.0
    Always seems to have really long lines but would like to give a shoutout to Nikol who is forever really nice to all customers. As I wait in line I hear her speaking with respect to everyone.
  • LM
    Laurie MAJOR
    Nov 29, 2025
    1.0
    I do not understand this we are in a very large community Cocopah Bend RV and we never know when our mail will get delivered here, anywhere from 12 pm to 3:30pm than it has to be put in our mailboxes for us to receive it, I personally have had medication delivered and can not get it especially over a weekend our office is open all day just waiting on this delivery, why in the world does a community of over 800 sites have such poor timing for delivery service to this many people.
  • EO
    Erlinda Ochoa
    Nov 14, 2025
    5.0
    EXCELLENT service, every staff member was KNOWLEDGEABLE, FRIENDLY AND CARING Although there was a long line, it moved through fast I HIGHLY RECOMMEND THIS PLACE 👏

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.