United States Postal Service

3.1
59 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7000 N Cotton Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7000 N Cotton Ln, Waddell, AZ
85355, United States

Hours

Reviews

3.1
59 reviews
5 stars
28
4 stars
2
3 stars
1
2 stars
3
1 star
25
  • BO
    Blake Obenour
    Sep 22, 2025
    1.0
    Morning mail collection employees are quite rude in my opinion. I had a flat rate box I tried dropping off at Litchfield park location, but it had a broken after hours drop box that was the “large size” Frustrated and needing this package shipped this AM before I go to work, I tried this location for my 2nd attempt. It only had “regular sized” drop box but was functioning and the package made it through but just needed pulled through the other size. I could hear them talking through the vents, so I shouted and made them aware of the package and I apologized, employee still had a snarky remark. I just hope it was still treated kindly given the employees demeanor.
  • MB
    Mike Bartee
    Sep 23, 2022
    1.0
    Employees are not customer service oriented by any means. Took a package in there and had a return slip, but I didn't have the one piece of tape needed to close the box.. They charged my for a new roll of tape $3.99 to close the box. Any other store UPS, and other local mail stores would tape it without question. Seems like they go out of their way in this location to be as unhelpful as possible.
  • JR
    J R
    Jan 24, 2020
    1.0
    lazy and unfriendly staff.
  • YR
    Yvonne Ramirez
    Feb 5, 2018
    5.0
    I must say I was stressing out over a lost package that was supposed to go to Chandler AZ and somehow ended up in Waddle, Elton was kind enough to help me with the process of getting it back and even having the carrier go back to try to contact the home owner who received it!! All I can say is that I am grateful that there is people that take there job to the next level! Thank you Elton your customer service is definitely worth the 5 stars if not more!
  • DN
    Darlene Nixon
    Jul 13, 2017
    5.0
    Professional and nice staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.