United States Postal Service

2.7
249 reviews

About

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Visit your local Post Office™ at 255 N Rosemont Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
255 N Rosemont Blvd, Tucson, AZ
85711, United States

Hours

Reviews

2.7
249 reviews
5 stars
80
4 stars
17
3 stars
13
2 stars
15
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being helpful and friendly while others are reported as rude and unhelpful.

Delivery Issues

Numerous complaints about undelivered or misplaced packages, with customers expressing frustration over the reliability of mail delivery.

Staff Attitude

Several reviews highlight negative interactions with staff, particularly mentioning rudeness and lack of respect towards customers.

Efficiency

While some customers report quick service during their visits, others mention long lines and slow processing times, indicating a need for better staffing.

Facility Condition

The post office is generally described as clean and well-maintained, with some positive remarks about the self-service options available.
  • KR
    Katalina Retana
    5 days ago
    1.0
    On November 19th, 2025 at 9:45am I went into the Coronado Station located at Address: 255 N Rosemont Blvd, Tucson, AZ 85711, I attempted to notify the agent of mail pieces coming to me directed to the incorrect unit. I also tried to advise that for the last 2 years I have been receiving mail from previous tenants. 3 different individuals mail have been put in my mailbox despite me repeatedly advising the post office and attempting to contact the senders via RTS that the mail must be returned. It has gotten to the point that I am receiving mail from banks and conservatorships that seem to be time sensitive. However, the employee (older Caucasian bald male) displayed no empathy and made it feel as if it was my fault and I wasn't doing the correct process. This is not my mail. I was instructed to write RTS a year before. Yet the employee does not seem to care about professionalism or customer service. At this point I am wondering if maybe that the Coronado station doesn't seem to care about items such as checks or conservator paperwork, from the title of the sender, does not have empathy or even a small amount of effort to fix this issue. I also went to my apartments complex to see if there was anything they can do as a business, however it seems to be a common overlooked occurrence. I really hope that before even the holidays, including my last 2 years of letting this station know, that it is corrected. Getting mail from department of child affair and conservatorships isn't my responsibility but slightly concerning
  • CM
    Carlos Marquez
    Oct 23, 2025
    1.0
    Eric was very rude to customers walking in, tried little to no help with help customers then would finish it off with a rude statement.
  • CC
    Chris Cantrell
    Oct 20, 2025
    5.0
    Easy in, easy out. Clerks are helpful and courteous.
  • CB
    Cyn Bish
    Sep 19, 2025
    1.0
    THESE GUYS NEVER EVER DELIVER MY PACKAGES. THEN I GET NOTIFIED AFTER THEY CLOSE FOR THE DAY, that they 'attempted to deliver BUT THEY DON'T EVEN ATTEMPT TO DELIVER A SINGLE THING... occasionally I'll get a letter on my mailbox but they never come to my door
  • ST
    Sean Trejo
    Sep 19, 2025
    1.0
    We had our community mailbox taken about four months ago and they still have done nothing to replace. It have to go to the post office each time to get my mail same with everyone who shared that community mailbox. And due to not having a mailbox packages seem to be getting lost or misplaced quite often

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.