United States Postal Service

2.5
223 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2100 E Speedway Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2100 E Speedway Blvd, Tucson, AZ
85719, United States

Hours

Reviews

2.5
223 reviews
5 stars
71
4 stars
11
3 stars
5
2 stars
16
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly Cassandra and Alex, received negative comments for rudeness and lack of assistance.

Efficiency

Customers frequently mention long wait times and understaffing, leading to frustration during busy hours.

Delivery Issues

Numerous complaints about misplaced or undelivered mail and packages, with some customers suspecting theft by postal workers.

Communication

Many customers express frustration over the inability to reach the post office by phone, with reports of calls going unanswered.
  • JH
    Jeronimo David Herrera
    Jan 2, 2026
    5.0
    Good spot for money orders, unlike Circle K they always can issue a money order, but you have to pay cash or with a debit card.
  • JF
    Janet F
    Dec 23, 2025
    5.0
    I go there at least once every two weeks and have met every person that works there. They're all kind and efficient. Even longer lines move at an acceptable pace. I also appreciate that they tell folks how to line up and when to proceed to ensure a more orderly experience. All in all, one of the better USPS sites I've been to!
  • EV
    Emerson Voss
    Dec 16, 2025
    5.0
    There are some really, really nice people working here. I was honestly amazed, so I wanted to leave them a quick five star review.
  • MM
    MEGABIGASSFOOT
    Dec 12, 2025
    1.0
    Cassandra should receive additional customer service training, as she was awful. I was told to stamp my package myself, instead of them helping me weight and putting exact postage needed on each one. Cassandra told me in a very rude manner that they were not going to help me because they needed to keep the line moving. However, I stood in line and waited for all the others in front of me to ship all of their packages with no issue. I understand that it is the season for shipping packages to friends and family but I was a customer just like everyone else and I fully understood what to expect when going to the post office. I went to another post office and received excellent customer service from the clerk with no attitude and they were happy to help. When I spoke to them about my issues, without naming names, they said "Oh, you must have been helped by Cassandra." It was apparent that her reputation is well known across Tucson's postal community and I was shocked that they knew without me having to say her name.
  • AA
    allislost1
    Dec 8, 2025
    5.0
    Sometimes have to wait friendly staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.