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Visit your local Post Office™ at 1700 E River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I am writing to express my disappointment and frustration with the delivery service provided by your company. On 11/08/25 I received a notification stating that my package had been delivered to my mailbox. However, upon checking, I found that the package was not present.
When I contacted your customer service team, I was given unhelpful advice to inquire with my neighbors, rather than receiving assistance in locating the package or initiating an investigation into its whereabouts. I am concerned that this experience reflects a broader issue with your company's delivery processes and customer service.
I request that you take immediate action to address this issue, including re-delivering the package or providing a full refund.
Even when receiving my house keys, they had issues acquiring the proper information as well.
SA
Sheldon A
Oct 31, 2025
1.0
Ordered an important business package it's been held up here for 2 weeks no tracking?! What r u guys doing.
WP
Wendy Pennington
Sep 5, 2025
5.0
Shout out to Pepper, she's was great and this wasn't my first time being helped by her.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1700 E River Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can usually take your passport photo as well.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, although limited walk-in passport hours may be available at select locations.
What are the business hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online through the USPS website or in person at this location by bringing two valid forms of ID and a completed application.
Are PO Boxes accessible after business hours at the 1700 E River Rd Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary so it's best to confirm with this local Post Office.
What is the fee for getting a passport photo at this USPS location?
The fee for a passport photo is $15 at USPS locations offering photo services.
Which nearby places can help me find or visit the United States Postal Service at 1700 E River Rd?
Nearby, you can find another USPS office named US Post Office, which serves as an additional mailing resource, and The SAVVY Merchant for industrial equipment.
Are there any nearby financial or insurance services close to the Post Office in Tucson?
Yes, Catalina Investments offers financial services, and Craig Pretzinger: Allstate Insurance is nearby for your insurance needs.
Can I combine a visit to the Post Office with nearby real estate or professional services?
Absolutely, several real estate agents and agencies such as Tucson Real Estate Agent Serena Abarca and Pioneer Title Agency are nearby for your property and professional service needs.