United States Postal Service

3.7
66 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1700 E River Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1700 E River Rd, Tucson, AZ
85718, United States

Hours

Reviews

3.7
66 reviews
5 stars
37
4 stars
7
3 stars
3
2 stars
2
1 star
17
  • JJ
    Jesse Ray Molina Jr
    Nov 8, 2025
    1.0
    I am writing to express my disappointment and frustration with the delivery service provided by your company. On 11/08/25 I received a notification stating that my package had been delivered to my mailbox. However, upon checking, I found that the package was not present. When I contacted your customer service team, I was given unhelpful advice to inquire with my neighbors, rather than receiving assistance in locating the package or initiating an investigation into its whereabouts. I am concerned that this experience reflects a broader issue with your company's delivery processes and customer service. I request that you take immediate action to address this issue, including re-delivering the package or providing a full refund. Even when receiving my house keys, they had issues acquiring the proper information as well.
  • WP
    Wendy Pennington
    Sep 5, 2025
    5.0
    Shout out to Pepper, she's was great and this wasn't my first time being helped by her.
  • GF
    Gord Fraser
    May 12, 2025
    1.0
    wouldn't tape my box closed for me and insisted I buy a roll of tape to send my package... Really?
  • DD
    Daly
    Apr 25, 2024
    5.0
    Extremely friendly staff
  • JA
    Jim Anderson
    Feb 16, 2018
    5.0
    No line today! Usually crowded.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.