Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1099 S Pantano Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
308 reviews
5 stars
83
4 stars
23
3 stars
11
2 stars
7
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with some highlighting specific employees who contributed to negative experiences.
Delivery Issues
Frequent complaints about packages being misdelivered, not delivered at all, or returned without explanation.
Long Wait Times
Customers consistently noted long lines and delays in service, particularly during busy periods.
Mixed Employee Performance
While some employees received praise for their helpfulness, others were criticized for poor attitudes and lack of knowledge.
Facility Concerns
Suggestions for improvements in the layout and efficiency of the post office, including better signage and more self-service options.
- NFNic FiresNov 11, 20251.0Trash. Save yourself the headache and go literally anywhere else
- GRGiorgio Al RuggieriNov 7, 20251.0Every time I see one of my orders is shipping with USPS I have to take a breather. I know some shit will go wrong. Today, my package gets dropped off at a locker because it's owersized (Supposedly dropped off because apparently no one knows). There is no key of course. I go to the leasing office of my apt. No option there. I call customer service 5 calls later I finally get a real human being. They cant do anything until 24h. I visit my zip code leasing office. There is no manager, I don't get a call back. Spent 3 hours of my day off to achieve nothing. Just because USPS is not capable to deliver a package correctly. Every other delivery there is something wrong. And a well worth 1 star review. Imma waste another hour visiting the USPS store again because it's been 4 hours and no call back.
- GSGreg SagerSep 29, 20251.0Terrible service, for picking up over sized packages supervisor offer a sour attitude for a 30 minute wait. There are more people waiting, for packages than there are in line for regular service. Refine your service!
- MGMr GottiSep 25, 20251.0Today I came in like always to my local USPS I was i was greeted with respect by an employee name Shannon. She was very nice. She went above and beyond to help me. But then Leslie interrupted us was very rude, told Shannon to hurry up and clock out and go on lunch while she was in middle of the transaction. With me trying to help and go above and beyond, Leslie moved me to the side and said, just wait until another window is available. And that's when I realized, wow, what a toxic environment I feel very bad for all the employees because of Leslie 5 stars for Shannon 0 stars for leslie..
- GWGear WebsitesSep 21, 20255.0great Post Office station some of the employees can be rude, but many are very helpful and nice easy to get into and out of from the road too i stay away on the busiest days
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 1099 S Pantano Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most locations also provide passport photo services. You should complete and print your application form before applying.
Do I need to schedule an appointment for passport services?
Most post offices offering passport services require you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box at this location?
Yes, you can search for available PO Boxes and reserve one online or apply in person at this Post Office. Bring two valid IDs if applying in person.
Is there 24/7 access to PO Boxes after normal lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific lobby access times.
What nearby health facilities are close to the United States Postal Service at 1099 S Pantano Rd?
Nearby health facilities include Banner Health hospital, UMC Pantano Clinic, and Banner - University Medicine Primary Care and Pediatric Clinic, which provide medical care accessible to customers in the area.
Are there any nearby places to grab coffee or food near the Post Office?
Yes, Cuppa Gogo coffee shop and the fast food truck Serial Grillers are close by, perfect for a quick coffee or meal before or after visiting the Post Office.
What local services are nearby that customers might visit along with the Post Office?
Nearby businesses include Royale Treatment Commercial Cleaning, A2Z Window Cleaning, and Arrow Exterminators, providing home service and pest control solutions which could be convenient for local residents.
Where can I find more information or schedule services online for this Post Office?
You can schedule passport appointments and manage PO Boxes online at the USPS website or use the USPS mobile app available on Android and iOS.