Brand Certified
United States Postal Service
2.4(316 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1099 S Pantano Rd, Tucson, AZ
85710, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1099 S Pantano Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
316 reviews
5 stars
87
4 stars
23
3 stars
11
2 stars
7
1 star
188
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff are mixed; some report rudeness and unhelpfulness, while others praise friendly and efficient service.
Delivery Issues
Numerous complaints about mail being delivered to the wrong address or not delivered at all, leading to significant frustration.
Service Efficiency
Customers frequently mention long wait times and understaffing, particularly during busy periods.
Management Concerns
Several reviews highlight issues with management, including poor decision-making and lack of accountability among staff.
Positive Experiences
Despite the negative feedback, some customers report positive interactions and efficient service from specific employees.
- JGJonas Grumby2 days ago1.0The incompetence of those that work at this location is only exceeded by their indefference. Anything of value, take it to the Coronado staion. FedEx is even better.
- JJJeMFeb 21, 20265.0Although this is a very busy location, the people who work there are very efficient. The line moves quickly due to the well experienced staff. I don't recall having a negative experience here. There is a self-serve kiosk available for use when the post office is not open (during opening hours). I don't understand all the bad reviews. I am literally only commenting on the service that is provided inside. NOT in regards to USPS in general and / or post office workers and their delivery services.
- LLLeticia LinaresFeb 6, 20265.0Always helpfull..
- DMDanielle MimsJan 25, 20261.0I use the kiosk when I was forced to go here as it was the only usps near where I lived. The elderly white hair lady manager was always rude towards me and I have no idea why. Her understudy lady was the same. They would refuse to wend my labeled mail if there was just a slight bend in the blank white corner. I have never had any of the other usps refuse my mail. As long as the bar code and address is not bent/distorted they have always accepted and shipped my mail. It got so bad with just how nasty their attitudes were that I just used the pre paid qr code label options at the kiosk machine and dropped it into the 1 large collection box. They are also the worst at making sure their 1 large and 1 medium collection boxes are empty. They are almost always so full you cant use them. There are 2 male employees that have always been kind and polite-they deserve raises or better yet let them work under a new/better manager.
- PCPearl CaulkinsDec 24, 20251.0Why has the delivery started getting so bad? Half the time we don't get our mail the day we're supposed to or it's delivered to the wrong house. One of our very important pieces of mail never did show up. It was a check. I had to contact the company to have them cancel the check and send a new one. When we went to the post office about it. The gentleman was very nice but he said to wait and if it didn't show up to fill out a form. These things very rarely happened before. We lived in the same house for 28 years. So I guess now it's a maybe if we're going to get our mail when we're supposed if at all.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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