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Visit your local Post Office™ at 11900 N La Canada Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, leading to a negative experience.
Delivery Issues
Frequent complaints about misdelivered mail and packages, with some customers not receiving their items at all.
Wait Times
Customers experienced long wait times both in-store and on the phone, often leading to frustration.
Mixed Experiences
While some customers had positive interactions with specific staff members, overall sentiment leans towards dissatisfaction.
CF
Carlos Figueroa
Jan 3, 2026
1.0
During my visit to the Oro Valley Post Office, me and your German wife felt unwelcome and treated as an inconvenience by the entire staff. The interaction was particularly negative with an employee named Kerri, who came across as combative, dismissive, and condescending throughout the entire transaction.
The most disturbing part, was when the USPS customer satisfaction survey appeared on the point-of-sale screen: Kerri rushed to select a positive (green happy face) rating for herself. This is bold face cheating and manipulation of the survey system. This raised serious concerns for me about potential other unethical practices at this location.
As a result of this highly negative and shocking experience, I have decided never to return to this post office.
This encounter left me with a strong sense of poor customer service and eroded trust in the location's integrity. I would give this location zero stars if google allowed it.
BR
Barbara Wilson, Tierra Antigua Realty
Dec 19, 2025
5.0
The staff at this post office are very nice and helpful. I was shocked to see some of the reviews. There is volume that goes through this post office, especially at Christmas, but the wait isn’t bad and the staff remain upbeat. Thank you 🙏🏼
MM
Michael Martin
Dec 15, 2025
1.0
They moved my mailbox without telling me;
I call to find out what’s going on and was hung up on twice in a row after waiting on hold for nearly 2 minutes. I don’t feel valued as a customer.
JE
Jesse Echevarria
Dec 13, 2025
1.0
My mail is constantly missing or in other neighbors mail boxes.
Conveniently nobody has an answer for it.
Not even taking the time to check before throwing it into the mail boxes.
MW
Mick Wedley
Dec 8, 2025
1.0
Always lines out the door, thats if you’re lucky enough to find a parking spot
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 11900 N La Canada Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications, and many locations provide passport photo services. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require an appointment, which you can schedule online. Some locations offer limited walk-in passport hours.
What are the business hours for this Post Office?
The postal office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can search for and reserve a PO Box online or apply in person at this Post Office. When applying in person, bring two valid forms of ID and your completed application.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes; however, access hours may vary. Check with this Post Office for specific hours.
What is the cost for a passport photo here?
The fee for a passport photo at USPS is currently $15.
Are there nearby postal or government services to the United States Postal Service on N La Canada Dr?
Yes, nearby you will find the Oro Valley Post Office and the Harry Mo Greene Office for Oro Valley Town Council, which can assist with government services you might need before or after your visit.
Which professional services are close to this Post Office that may benefit customers?
Nearby professional services include Alexander Tax Services for accounting and trusts, Ruby Sandoval Photography for event photography, and counseling services such as Illuminating Counseling and MS. Ann Hall Lpc.
What nearby schools are close to the United States Postal Service on N La Canada Dr?
Copper Creek Elementary School and Leman Academy of Excellence are nearby, making this Post Office convenient for families and staff attending these local schools.