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Visit your local Post Office™ at 11900 N La Canada Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback is mixed regarding customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Delivery Issues
Numerous complaints about packages not being delivered correctly or on time, with many customers expressing frustration over misdelivered mail.
Long Wait Times
Many customers reported long wait times both in-store and on the phone, leading to dissatisfaction with service efficiency.
Management Problems
Several reviews indicate a need for better management and organization at the post office, with calls for leadership changes due to ongoing issues.
Mixed Experiences
While some customers have had positive experiences, many others report consistent problems, suggesting a lack of reliability at this location.
JD
Jo D.
Sep 24, 2025
1.0
Horrible service brought package in as instructed for return to sender left it with clerk, today the package was mailed to my mailbox! So incompetent this is not the first time they couldn’t figure out how to do something
ES
Eva Smid
Aug 20, 2025
5.0
I had a great experience today early a.m. Everyone was welcoming, friendly, and immediately available to help. I was helped out within 10 mins. I was very skeptical after I read the rating but honestly the whole experience was surprisingly really pleasant.
DB
Dan Brown (Dan Brown)
Jun 4, 2025
5.0
The supervisor here (sorry i forget his name) has been very helpful with getting things delivered under strange circumstances. I appreciate it a lot and found the service here to be great
SS
SantaFeRoute
Nov 21, 2022
5.0
Had a very fragile package delivered today. Arrived in perfect condition! Greatly appreciate the care. JB
AA
Anthony
Jul 14, 2022
5.0
No lines when I visited around 1pm. 2 self serve kiosks and 3 employees ready to help. I had some questions about USPS mailing standards and they were extremely patient and very friendly.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 11900 N La Canada Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications, and many locations provide passport photo services. You should complete and print your passport application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require an appointment, which you can schedule online. Some locations offer limited walk-in passport hours.
What are the business hours for this Post Office?
The postal office is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I rent a PO Box at this location?
You can search for and reserve a PO Box online or apply in person at this Post Office. When applying in person, bring two valid forms of ID and your completed application.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes; however, access hours may vary. Check with this Post Office for specific hours.
What is the cost for a passport photo here?
The fee for a passport photo at USPS is currently $15.
Are there nearby postal or government services to the United States Postal Service on N La Canada Dr?
Yes, nearby you will find the Oro Valley Post Office and the Harry Mo Greene Office for Oro Valley Town Council, which can assist with government services you might need before or after your visit.
Which professional services are close to this Post Office that may benefit customers?
Nearby professional services include Alexander Tax Services for accounting and trusts, Ruby Sandoval Photography for event photography, and counseling services such as Illuminating Counseling and MS. Ann Hall Lpc.
What nearby schools are close to the United States Postal Service on N La Canada Dr?
Copper Creek Elementary School and Leman Academy of Excellence are nearby, making this Post Office convenient for families and staff attending these local schools.