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Brand Certified

United States Postal Service

2.5
(246 reviews)

Business Details

7959 N Thornydale Rd, Tucson, AZ
85741, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7959 N Thornydale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7959 N Thornydale Rd, Tucson, AZ
85741, United States

Hours

Reviews

2.5
246 reviews
5 stars
76
4 stars
17
3 stars
4
2 stars
14
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Package Issues

Frequent complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, but this was inconsistent across experiences.

Operational Efficiency

Customers noted inefficiencies, such as understaffing and slow service, leading to long lines and delays.
  • KA
    kee kee del arichee
    2 days ago
    1.0
    SUPER RUDE. This is why we don’t care if they close down the post office. And honestly, when I see government employees behaving like this toward the public I think I like DOGE. Sometimes they really do deserve to lose their jobs.
  • ML
    Mrs Lynn
    Feb 21, 2026
    1.0
    Long lines always, only 1 person working on a Saturday which is ridiculous. Waited over 30 minutes to mail 1 package. Customer service rep behind the counter has no sense of urgency. Will skip this post office and use UPS next time. With the price of shipping now days with USPS would expect better customer service. Thornydale Post Office you have lost my business forever!
  • SN
    Shon Nguyen
    Feb 17, 2026
    5.0
    This post office is one of my favorites in Tucson. The staff is friendly and professional. I’ll definitely come back!
  • MR
    Mark Rekshynskyj
    Feb 10, 2026
    4.0
    What can you say... USPS used to be really good but only one person at the desk and 10 people on line. Thank goodness I was number 2.
  • BE
    Becca Engel
    Jan 17, 2026
    3.0
    Why have a self package station if you ALWAYS leave the parcel drop part locked?? And why does it need to be locked after hours too! People have jobs and need to be able to drop off pre paid packages at all times. Line out the door and 2 staff working initially then line gets longer and one employee leaves? No replacement? Had to wait around way longer than necessary. Make a clear area to drop off pre paid when open and fix the drop off part! Ridiculous

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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