Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7959 N Thornydale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, including rude staff and lack of responsiveness to inquiries.
Delivery Issues
Frequent complaints about lost or misdelivered packages, as well as delays in mail delivery.
Staff Efficiency
Customers noted that the staff often appeared slow and inefficient, leading to long wait times.
Mixed Experiences
While some customers praised individual staff members for their friendliness and helpfulness, overall experiences varied widely.
Communication Problems
Numerous reviews highlighted difficulties in reaching the post office by phone and poor communication regarding package status.
JS
Janine Spencer-Glasson
Jan 4, 2026
1.0
We have not been getting our important mail. People are getting their mail to us marked ”moved, no forwarding address.” We filled out a change of address to the Tucson address in mid-October. We have been to speak to employees at the Thornydale PO twice now. They take notes and one said he would call us back when the computers were back up - but we got no call. This is ridiculous and it’s costing us money. We haven’t gotten our ordered our auto tags 3 times but have not received them. We did not get the letter from the new HOA management team saying where to send our dues. Who knows what else is missing! This is for an address on Camino Hornos, Tucson 85742.
SH
Salvador Hernandez
Oct 31, 2025
5.0
Both gentlemen working on Halloween at 3:30 PM we’re amazing great customer service super helpful and very friendly.Both were Starwars characters !
MF
Moon lover Flores
Oct 1, 2025
5.0
Always a plesent experience.
DM
D M
Sep 6, 2025
5.0
Postal services can be found here
DC
Demi Conesa
May 18, 2021
1.0
Today really put the icing on the cake today, my package was delivered Saturday and the mail carrier mixed up 4 OTHER packages in my neighborhood don’t know where my package is the post office doesn’t know. I’ve been living at my residence for over 13 years this is the first time this has happened. I’m over it. I really don’t want to use the post office for anything anymore. You can’t talk to a real person over the phone it’s absolutely ridiculous
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7959 N Thornydale Rd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and many locations also provide passport photo services. Please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Appointments are generally required for passport services and can be scheduled using the USPS online scheduler. Limited walk-in hours may be available at select locations.
What are the Post Office's hours of operation?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at the Post Office. Online reservations are available at the USPS website, and you will need two valid forms of ID if applying in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. It's best to check with the local Post Office for specific lobby hours.
What nearby services can I find around the United States Postal Service at 7959 N Thornydale Rd?
Nearby you can find Fireproof Computer Services for IT and computer repair, Chamberlain Electric Inc for electrical contracting, and Celebrations by Design for event and wedding planning services.
Are there food options close to the Post Office?
Yes, Sonic Drive-In, a fast food restaurant known for burgers, is located nearby for a quick meal before or after your visit to the Post Office.
Can I find legal services near the USPS location?
Yes, The Law Office Of Mark F. Willimann LLC offers legal services nearby, which could be convenient if you need assistance related to mailing legal documents.
How can nearby transit or services help me visit the Post Office?
Nearby services like U-Haul Neighborhood Dealers for truck rentals and Hughes ATM provide convenience for transporting packages and accessing funds, enhancing your Post Office visit experience.