United States Postal Service

2.5
237 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7959 N Thornydale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7959 N Thornydale Rd, Tucson, AZ
85741, United States

Hours

Reviews

2.5
237 reviews
5 stars
74
4 stars
15
3 stars
3
2 stars
14
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing poor attitudes and lack of accountability.

Efficiency

Customers frequently reported long wait times and inefficient service, with many expressing frustration over slow processing and understaffing.

Package Handling

Numerous reviews highlighted issues with lost or misdelivered packages, leading to dissatisfaction with the reliability of the postal service.

Cleanliness and Facilities

Some customers noted that the location was clean and well-maintained, although this was overshadowed by negative experiences with staff.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their friendliness and helpfulness, indicating some inconsistency in service quality.
  • SH
    Salvador Hernandez
    Oct 31, 2025
    5.0
    Both gentlemen working on Halloween at 3:30 PM we’re amazing great customer service super helpful and very friendly.Both were Starwars characters !
  • MF
    Moon lover Flores
    Oct 1, 2025
    5.0
    Always a plesent experience.
  • DM
    D M
    Sep 6, 2025
    5.0
    Postal services can be found here
  • PP
    Pooja Patel
    Jul 10, 2025
    1.0
    The courier scanned our package supposedly but it was nowhere to be found. After visiting the post office in person, we were to receive a call from the "manager" by the end of the day and did not. I had to go back the following day to talk to him in person. He basically told me the package was "lost" and that was the end of it. They must have stolen it or their courier did. I have never missed a package but ironically missed a whole business check book, deposit slips and all conveniently. No resolution and no sense of actual remorse. Two days later we received a notice for another package from USPS and the business we purchased from saying our package was delivered... but of course it was not. Ironically, another visit to the office and speaking to the same manager (who was supposed to call today but ironically did not) the package showed up in the parcel locker... If you can avoid USPS-you should certainly do so.
  • WB
    William Carpenter (Bill)
    Jun 28, 2025
    5.0
    The only one in my area open on Saturday. Had a small package to mail. They were professional, quick and courteous. Facilities were very clean.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.