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Brand Certified

United States Postal Service

2.1
(248 reviews)

Business Details

975 N Silverbell Rd, Tucson, AZ
85745, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 975 N Silverbell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
975 N Silverbell Rd, Tucson, AZ
85745, United States

Hours

Reviews

2.1
248 reviews
5 stars
53
4 stars
13
3 stars
7
2 stars
12
1 star
163

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package delivery, including misdelivered items, packages marked as delivered but not received, and overall unreliability of service.

Customer Service

Feedback highlighted a mix of experiences with customer service, with some employees being described as helpful and friendly, while others were noted for rudeness and lack of assistance.

Long Wait Times

Many reviews mentioned long lines and understaffing at the location, leading to frustrating wait times for customers.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, citing a lack of accountability and ineffective problem resolution.
  • SS
    stephy
    4 days ago
    1.0
    I mailed 5 letters to sisters, and nephews in TX , on Friday the 13th right before valentines day . none of them made it there, when I went to ask the front desk ! So I can do some sorting claims, She responded me that they don't do claim on papers. But the package I mailed on Friday made it on Wednesday the 18th . this doesn't make any sense. She handled me a green paper, which had postal inspectors numbers on it, and said call this number.
  • HF
    H F
    Feb 14, 2026
    1.0
    I’m putting in a criminal complaint to usps inspection service. This place does not follow usps guidelines and because of this my cash deposit being sent to me is idk where. Went in multiple days to retrieve mail and for some reason they never have it.
  • KR
    Keith R
    Feb 3, 2026
    3.0
    This place needs more help to avoid a long line
  • LT
    Lilian Thai
    Jan 22, 2026
    1.0
    Love the people inside the office, but the carriers are the issue. I was expecting gift from a friend, the package got marked as delivered but NOTHING was inside the mail box. This has happened countless times. Is it really that hard to deliver mail to the right mail box.?
  • DC
    Diane Chapin
    Nov 24, 2025
    1.0
    Beware of theft by postal workers at this location! I have mailed 4 colored envelope birthday cards in the last 2 months using the drive up mailbox. NONE were ever delivered!! Two had checks inside, that were not cashed. There is a thief in this station! I have filed fraud reports with the USPO!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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