United States Postal Service

2.2
207 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 315 W Valencia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
315 W Valencia Rd, Tucson, AZ
85706, United States

Hours

Reviews

2.2
207 reviews
5 stars
47
4 stars
11
3 stars
4
2 stars
16
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

Customers frequently reported problems with package deliveries, including lost packages, missed delivery attempts, and incorrect handling of mail.

Long Wait Times

Many customers noted long lines and slow service, particularly during busy hours, leading to dissatisfaction with the efficiency of the post office.

Mixed Experiences

While some customers praised specific staff members for their helpfulness, the overall sentiment leaned towards negative experiences, indicating inconsistency in service quality.
  • SS
    Stan
    Dec 30, 2025
    5.0
    Super good staff real nice people
  • WW
    Wendy G Kennedy WendyGino69
    Nov 19, 2025
    1.0
    Thanks to your useless robots and useless website it's impossible to speak to an actual Agent and it's only getting worse...... Thanks a lot for not caring about your customers....
  • DW
    Dylan Williford
    Nov 6, 2025
    1.0
    The lady who worked in the morning with red hair was unhelpful and rude
  • JG
    Jesus Gonzalez
    Oct 23, 2025
    5.0
    Fast service and very good 💯😊💯😊💯
  • TB
    Tiffani Barela
    Sep 26, 2025
    1.0
    Why is it we know USPS is stealing packages but we're forced to use them???

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.