Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 315 W Valencia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
203 reviews
5 stars
44
4 stars
11
3 stars
4
2 stars
16
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Delivery Issues
Customers frequently reported problems with package deliveries, including missed deliveries, lost packages, and incorrect delivery notifications.
Efficiency
While some customers praised fast service, many noted long wait times and insufficient staffing during busy periods.
Cleanliness
Several reviews mentioned the post office's cleanliness, with some customers noting dirty floors and overall unkempt conditions.
Mixed Experiences
There were mixed reviews regarding staff behavior, with some customers reporting positive interactions while others experienced rudeness and unprofessionalism.
- WWWendy G Kennedy WendyGino695 days ago1.0Thanks to your useless robots and useless website it's impossible to speak to an actual Agent and it's only getting worse...... Thanks a lot for not caring about your customers....
- DWDylan WillifordNov 6, 20251.0The lady who worked in the morning with red hair was unhelpful and rude
- JGJesus GonzalezOct 23, 20255.0Fast service and very good 💯😊💯😊💯
- TBTiffani BarelaSep 26, 20251.0Why is it we know USPS is stealing packages but we're forced to use them???
- JSJustin SelfSep 23, 20251.0Went today 9/23/25 at 11:30am Rude Employees . I do the same thing every week there with packages and I have new girl who knows it all and doesn't want to help me .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 315 W Valencia Rd?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time passport at this USPS location?
Yes, thousands of Post Offices including this one accept first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most locations offering passport services require scheduled appointments via the online scheduler, though limited walk-in hours may be available.
What are the operating hours for the USPS at 315 W Valencia Rd?
The Post Office is open Monday through Friday from 9 AM to 5 PM, Saturdays from 10 AM to 2 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can search for available PO Boxes and reserve one online or apply in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary locally.
Are there services to take passport photos at this Post Office?
Yes, passport photos are available by appointment only with a current fee of $15.
What nearby places could help me find the United States Postal Service at 315 W Valencia Rd?
Nearby places like the USPS Mission Station and the US Post Office can help you locate this postal facility, as they are also recognized postal centers in the area.
Where can I grab a meal before or after visiting the Post Office?
You can visit nearby eateries such as eegee's, Sonic Drive-In, Church’s Texas Chicken, or the Sazon El Cebo-Yon Food Truck for a variety of food options.
If I need car maintenance near the Post Office, where should I go?
Nearby automotive repair and maintenance services include AAMCO Transmissions and Total Car Care, Midas, Brake Masters, and Jiffy Lube.