United States Postal Service

3.0
133 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6460 E Grant Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6460 E Grant Rd, Tucson, AZ
85715, United States

Hours

Reviews

3.0
133 reviews
5 stars
59
4 stars
5
3 stars
5
2 stars
2
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise friendly and helpful staff, others report rude and unprofessional behavior from certain employees.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address or not delivered at all, leading to frustration among customers.

Phone Accessibility

Many customers express frustration over the inability to reach the post office by phone, with reports of calls going unanswered or being disconnected.

Efficiency

Some customers appreciate the quick service and efficiency at this location, while others mention long wait times and slow service.

Cleanliness and Environment

The facility is generally noted as clean and well-maintained, contributing positively to the customer experience.
  • MM
    Moxie5 Media
    Nov 17, 2025
    1.0
    Absolutely horrible, and they don't even deserve one star. My postal person left a slip on my door for me to sign and place in my mailbox, so apparently, this is a certified letter, which I deem important. The signed slip has been in my box for 2 days, and my letter has not been delivered yet. It should have been delivered. Complete incompetence. I mail everything at the UPS store now. They do both UPS and USPS and compare costs for you. This postal location sucks.
  • BA
    Bella Angelina
    Oct 25, 2025
    5.0
    The United States Postal Service is the only one that has good service. There was a manager that helped me with my lockers. My keys could not fit and I lived up the hill and I have to drive down out of the gate and get to my mails. However, The USPS changed the locks and given me my new keys and this time it worked! No more frustrations. 😉thank you to the manager at Grant for helping me get this fixed. I love this place. They’re always nice to me so I have no negative feedback.
  • RS
    Regina Singelton
    Oct 4, 2025
    1.0
    An important package was supposed to be delivered today but instead I got a slip saying the package needed to be signed for even though I never signed for a package from this company before. I decided to call this location directly since they were supposed to deliver it. I have called 20 times in one hour and never once did anyone pick up. After about 6 rings I get a busy tone. I am disabled and there are days when I am in too much pain to go out. This is one of those days but I have no choice because usps workers have decided they no longer want to do the jobs they get paid for.
  • RK
    Rely Kues
    Sep 19, 2025
    1.0
    Employees here are so combative. I saw you chuck that lady's box.. totally unnecessary. Just get a better job.
  • JE
    Julia Elken
    Aug 20, 2025
    5.0
    I had a great experience at this post office! The employees were incredibly friendly and welcoming from the moment I walked in. The location feels safe, is easy to access, and there’s plenty of parking, which made my visit even more convenient. A special thank you to Gabi, who went above and beyond to help me open a PO Box. She explained the process clearly, answered all my questions with patience, and made everything so simple and stress-free. It’s not often you find service this wonderful —thank you, Gabi! Highly recommend this post office for anyone needing reliable and friendly service!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.