Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4700 W Valencia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with package deliveries, including packages marked as delivered but not received, and frequent misdeliveries.
Customer Service
Feedback on staff interactions was mixed; while some customers found employees friendly, many reported rudeness and unhelpfulness.
Facility Limitations
The post office is criticized for being too small, leading to long lines and inadequate service during busy times.
Communication Problems
Customers expressed frustration over the lack of communication, including unanswered phone calls and unfulfilled promises to follow up on issues.
Overall Satisfaction
The overall sentiment is largely negative, with many customers expressing a desire to avoid this location in favor of other shipping services.
CK
Caroll Kern
Nov 7, 2025
1.0
I’ve been using the USPS for 10 years to mail things I sell online, and I ended up at this location randomly because it was near a job site. This is the absolute worst post office I have ever been to. The clerk was rude, they had no packing supplies, and the it’s like 100 degrees in the waiting area. The entire experience was so taxing.
MP
Melissa Petrush
Oct 20, 2025
1.0
UPDATE UPDATE
Don't buy anything and have it shipped to this post office on valencia. I'm out $115.00 bc someone wanted my package more than me. Box label was ripped and made to where it can be replaced. You can plainly see it wasn't a gallon of fly spray and 2 fly masks. The FBI was notified and a call from me for federal mail theft. If I were you don't trust these people and this facility.
Update: after asking them to search for the package, they gave it 24 hours and sent an email saying it was delivered and blocked all communication pertaining to my package. I contacted the news and was hoping to blow the whistle on these people and the fraud that this company allows, still waiting for the FBI investigation and the news to get ahold of me. At the end of the day, these are people who where given a badge and a pass to steal without consequences. They put their pants on the same way we all do. The morals of these humans are disgusting.
MF
Media De Facto
Oct 17, 2025
1.0
They accept packages they can't deliver, so you have to pick them up. I.e the delivery service that doesn't do what it supposed to do.
AG
Abby Gonzalez
Oct 3, 2025
4.0
The post office is small and some times there is a line outside. Every time I go there the staff do their best to provide whatever service I need
KM
Katrina Marcotte
Sep 23, 2025
4.0
I am giving this post office a four-star because I have had nothing but the best service. I have been going for the past few years and the employees that are at the front are so friendly. And if I have something too heavy to put in my truck they will help me out. Now as far as the mailman and the mail person that I have for our area is not the best but not the worst.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4700 W Valencia Rd offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Do I need an appointment to apply for a passport at this location?
Yes, most Post Offices require an appointment for passport services, which can be scheduled using the online scheduler. Limited walk-in hours are available at select locations.
Can I have my passport photo taken at this USPS location?
Yes, but you need to make an appointment using the online scheduler for first-time passport and photo services.
What are the operating hours of the United States Postal Service at 4700 W Valencia Rd?
The Post Office is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends.
Is it possible to get a PO Box at this Post Office and how can I reserve one?
Yes, you can apply for a PO Box online or in person. Visit https://www.usps.com/manage/po-boxes.htm to search availability and reserve one quickly and securely.
Are customers able to access PO Boxes after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to check with your local Post Office for specific access times.
What nearby places can I visit if I am at the USPS on 4700 W Valencia Rd?
Nearby you can find places like Circle K convenience and gas stations for snacks or fuel, La Yaquesita Tacos and Taqueria el Cheke for Mexican food, and Lawrence Park for outdoor relaxation.
Are there any automotive services near the USPS location on W Valencia Rd?
Yes, nearby automotive service options include Fontes Auto Repair, Atlas Tires, and U-Haul Neighborhood Dealer for truck rentals and automotive needs.
Where can I find local shopping or discount stores near the Post Office?
You can visit Family Dollar for discount shopping, or WoodTurners WorkHolding Solutions for retail and woodworking supplies nearby.
How can I contact the United States Postal Service at 4700 W Valencia Rd?
You can call the local phone number at +1 520-883-3139 or the main phone number at +1 800-275-8777 for assistance.