Brand Certified
United States Postal Service
1.7(204 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4700 W Valencia Rd, Tucson, AZ
85757, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4700 W Valencia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
204 reviews
5 stars
25
4 stars
6
3 stars
9
2 stars
12
1 star
152
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages not being delivered, marked as delivered incorrectly, or requiring pickup despite being paid for delivery.
Customer Service
Feedback on staff was mixed; while some found employees friendly, many described them as rude, unhelpful, and dismissive.
Facility Problems
The post office is criticized for being too small, leading to long lines and uncomfortable waiting conditions, especially in extreme weather.
Communication Failures
Customers frequently experienced issues with unreturned phone calls and lack of follow-up on package inquiries.
Overall Satisfaction
Overall, the reviews indicate a high level of dissatisfaction with the service, with many customers expressing a desire to avoid this location.
- LBLinda Barrett3 days ago1.0This Annex does its best to accommodate everyone. I've lived here 27 years and it never changes. We dont get service to our home therefore we have to drive to pick up packages. Recently We have complaints about out postal person delivering to our locked boxes. We are receiving others mail, there cramping articles in the small box that should not be. I had a small sign they folded to get into the box! I have complained but nothing has changed. Where to go, what to do, seems Noone cares. FEB 2026
- ASAdam Simmons4 days ago1.0If I could give 0 stars, I would. I’ve live in 3rd-world countries with more functional mail systems. Terrible service, lazy staff. Call 30 times throughout the day, and no matter the hour, your call will inevitably ring 5 times and disconnect. USPS needs to audit this location.
- NTNicole Thomas4 days ago3.0I usually don't have any problems with the mail delivery itself...when I was able to check my mail. They re-keyed the mailboxes with no notice, so there were several days (during tax season no less) when no one could even theoretically check their mail. They put up a sign that you can go get a new key, but they're only open when most people are at work, and there's no such thing as a quick in-and-out at this location, much less if you create a new group of people who will all be forced to go get new keys if they ever want to see their mail again. I didn't ask for a new key, and I didn't know I'd need one, so to suddenly put the burden of taking time off to drive and wait outside in line and go pick up a key on all the people whose mail is now inaccessible is just poor planning and poor customer service.
- PPProFix PrecisionJan 5, 20261.0The driver continuously fails to pick up packages. Pathetic!
- CKCaroll KernNov 7, 20251.0I’ve been using the USPS for 10 years to mail things I sell online, and I ended up at this location randomly because it was near a job site. This is the absolute worst post office I have ever been to. The clerk was rude, they had no packing supplies, and the it’s like 100 degrees in the waiting area. The entire experience was so taxing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4700 W Valencia Rd offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Do I need an appointment to apply for a passport at this location?
Yes, most Post Offices require an appointment for passport services, which can be scheduled using the online scheduler. Limited walk-in hours are available at select locations.
Can I have my passport photo taken at this USPS location?
Yes, but you need to make an appointment using the online scheduler for first-time passport and photo services.
What are the operating hours of the United States Postal Service at 4700 W Valencia Rd?
The Post Office is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends.
Is it possible to get a PO Box at this Post Office and how can I reserve one?
Yes, you can apply for a PO Box online or in person. Visit https://www.usps.com/manage/po-boxes.htm to search availability and reserve one quickly and securely.
Are customers able to access PO Boxes after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to check with your local Post Office for specific access times.
What nearby places can I visit if I am at the USPS on 4700 W Valencia Rd?
Nearby you can find places like Circle K convenience and gas stations for snacks or fuel, La Yaquesita Tacos and Taqueria el Cheke for Mexican food, and Lawrence Park for outdoor relaxation.
Are there any automotive services near the USPS location on W Valencia Rd?
Yes, nearby automotive service options include Fontes Auto Repair, Atlas Tires, and U-Haul Neighborhood Dealer for truck rentals and automotive needs.
Where can I find local shopping or discount stores near the Post Office?
You can visit Family Dollar for discount shopping, or WoodTurners WorkHolding Solutions for retail and woodworking supplies nearby.
How can I contact the United States Postal Service at 4700 W Valencia Rd?
You can call the local phone number at +1 520-883-3139 or the main phone number at +1 800-275-8777 for assistance.
Brand Certified Facts from United States Postal Service
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