Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0428 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Center Point Shopping Center@ Campbell & Irvington.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
115 reviews
5 stars
58
4 stars
8
3 stars
5
2 stars
6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about employees' attitudes and lack of professionalism.
Mixed Experiences
While some customers praised individual employees for their helpfulness and efficiency, others had negative experiences, indicating inconsistency in service quality.
Store Condition
Several reviews mentioned the store's cleanliness and organization as issues, with some describing it as dirty and poorly maintained.
Pricing Issues
Customers expressed dissatisfaction with pricing, noting unexpected charges and high fees for services compared to other locations.
- YBYusi BetancourtDec 29, 20251.0Está locación es la peor. Si existiera la opción de calificar con menos estrellas le colocara -5. Estuve buscando por más de 4 horas mi paquete porque la chica de cabello amarillo de ahí me decía que no estaba en esta UPS, solo porque tenía pereza de buscar, la respuesta que me dio ella fue «llamé a UPS, aveces no hacen firmar los paquetes y nos sabemos si están» (cuando deberían revisar si llegan o no lo que firman) llamé directamente a UPS para solicitar la prueba de entrega y en «RECIBIDO POR:» ellos colocan el nombre «DÍA» para no hacerse responsable de los paquetes; A la final pedí foto del paquete con el remitente para mostrársela a la chica y descaradamente me dijo: «ahh si está aquí, yo misma lo tiré para atrás, fue uno de los primeros paquetes que llegó» sino le hubiera mostrado la foto, el paquete no aparece. (La chica siempre tiene la camisa celeste de USP)
- JCJessyca CasanovaDec 10, 20251.0Lovely staff!!! They like to steal items they did not pay for!! Ordered an expensive item from Amazon. When I picked up my package I noticed it had been open thru one of the sides and badly re-sealed with regular tape! Took my item and replaced it with some cheap lotion. They did not even bother to cover the original slip where I can clearly see package was dropped off at UPS at 5:50pm and re-sealed at 6:23pm! Please everyone don’t have UPS hold your packages at this location!!!!!
- LRLarissa RamirezNov 6, 20251.0Walked in today, neither of the employees looked up to greet me when I walked in, while they were clearly sharing gossip with one another and trying to talk privately with their heads down. The boy who helped me did what I asked of him, but no emotion whatsoever. No eye contact, no smile. Customer service is not good here.
- SWShannon WestOct 13, 20251.0Most of the employees in this store are so rude it's unbelievable. I wish I knew the name of the specific male who is just unbearable. The look of disgust on his face because he has to help someone is sickening. And unfortunately I've dealt with this location for years and for years majority of the employees past and present are RUDE and uninterested in interacting or showing even an ounce of decent customer service. I've been to other ups stores in town and this one is by far the worst!!!!!
- EEEmily The EnchantressSep 12, 20255.0Went in for the fingerprinting service and overall it was a great experience! Ryan was super helpful, as well as kind, professional, and efficient! Would definitely recommend this location if you need to get your fingerprints done.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0428 in Tucson offer?
The UPS Store #0428 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #0428 located?
It is located at 2004 E Irvington Rd, Tucson, AZ 85714, in the Center Point Shopping Center at Campbell & Irvington.
What are the regular business hours for The UPS Store #0428?
Monday to Friday from 7:30 AM to 6:00 PM; Saturday from 9:00 AM to 3:00 PM; closed on Sundays.
Is The UPS Store #0428 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays like November 11 and November 28, it operates regular hours.
What payment methods does The UPS Store #0428 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #0428 by phone or email?
You can call them at +1 520-889-0077 or email at store0428@theupsstore.com.
Are there any nearby services related to shredding near The UPS Store #0428?
Yes, Shred Nations offers shredding and professional services close by, which can complement the shredding services at The UPS Store.
What nearby dining options are available near The UPS Store #0428?
Nearby dining options include Chinatown Buffet, Burger King, Famous Sam's Sports Grill, and Taco Bell, great for grabbing a meal before or after your visit.
Are there any nearby beauty or spa services close to The UPS Store #0428?
Yes, Nails First, Tropical Nails and Spa, Cost Cutters, and Actual Cuts are nearby salons and spas offering beauty and hair services.
Is there convenient financial service nearby The UPS Store #0428?
Yes, LibertyX Bitcoin ATM and Western Union are nearby financial services, plus Us Pawn for pawn and trust services.