The UPS Store

3.2
130 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3722 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southwest Corner Of Valencia And Midvale Next To El Taco Tote.

Details

  • DeliveryNot available

Location

The UPS Store
1645 W Valencia Rd, Tucson, AZ
85746, United States

Hours

Reviews

3.2
130 reviews
5 stars
64
4 stars
7
3 stars
3
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rudeness and unprofessional behavior from certain employees.

Cleanliness

Several customers noted that the store was clean and well-maintained, although some mentioned issues with cleanliness and organization.

Efficiency

Many customers appreciated the quick service and efficiency in processing shipments and returns, while others experienced long wait times and delays.

Management Issues

There are complaints regarding the management's handling of customer concerns and employee behavior, with some customers feeling dismissed or poorly treated.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding charges for services that they believed should be free or more reasonably priced.
  • EA
    erica aguilar
    Jan 3, 2026
    1.0
    So upset I left my package there. They said they scanned it. Only time I did not ask for a receipt and they never scanned it in. Now my package is lost they told me to call ups number and they can’t help me because they never scanned it in.
  • GH
    Gary Howell
    Nov 12, 2025
    1.0
    I had been a paying customer of a mailbox, and i purchased a car at auction in which they mailed the title to my ups store box by mistake. I asked to have it mailed to my home address. I had been tracking the delivery, but the delivery was to the address of the store showing signed for. I went to the UPS store and asked for my mail, and one of the young employees said oh yeah i was just looking at it. The manager quickly interrupted saying no it was returned already. The young employee was surprised but remaines quiet. I called the auction house to be told nothing was returned, and they noted it couldn't have been returned without new postage because it had been received and signed for. I called the store speaking with a young woman whom also said they had my mail, but was interrupted then placed on hold only to be told her manger said it was returned. i at a later date went into the store as I regularly ship packages at this store, and seeing the manager wasnt in asked the young woman about my mail. She said oh yes, and proceeds to get my priority mail envelope that now was clearly opened then retaped. The title to my car withheld from me by the store manager, and lying to me about it being returned. I have no idea why because I am always polite, and a regular customer. I want to make this clear my experience with the general employees at this location has been positive, its the manager that made things very difficult for no reason.
  • MS
    Mats Storholm
    Nov 3, 2025
    1.0
    Delivery driver dropped off one out of two packages in a different neighborhood, picked it back up and dropped it off at the right house, then stole the second package, a federal crime? we have tried to reach out to UPS, called, notification told us approximately 30 min wait time, spent 3 hours befor it disconnected. Filing police reports today, criminal delivery drivers needs to get caught!
  • DB
    D Brechbill
    Oct 26, 2025
    5.0
    We regular use this store for our returns and shipping. So helpful, courteous, and great customer service. Highly recommend this store for your shipping needs! While you are there checkout their seasonal decorations to make it festive and inviting.
  • SS
    Sara Salazar
    Oct 8, 2025
    1.0
    I'll give the store a negative. Their service is very rude. They don't keep their facility clean. I would never go back or suggest anybody to go over there. Thank you

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3722 in Tucson offer?

The UPS Store #3722 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Where is The UPS Store #3722 located in Tucson?

It is located at 1645 W Valencia Rd #109, Tucson, AZ 85746, at the southwest corner of Valencia and Midvale, next to El Taco Tote.