Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3216 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Bashas' Cortaro Plaza (Thornydale & Cortaro / Next To Bashas).
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Cleanliness
Several customers noted that the store is clean and organized, contributing to a positive atmosphere.
Efficiency
While some reviews highlight quick service, others mention long wait times and inefficiencies, particularly during busy periods.
Pricing Issues
Customers expressed frustration over additional charges for services like taping boxes and printing labels, which they felt were unreasonable.
Staff Competence
There are concerns about staff knowledge and training, with some customers reporting confusion and lack of assistance with shipping processes.
MT
Mary Tafoya
1 day ago
1.0
There is a reason this UPS store has such low reviews. The owner here is very rude toward customers. I went in to get a fingerprint clearance card, as their website claims they do. Only to find out they stopped 6 months ago. I asked if they were able to find out if another location still did the fingerprint clearance. Instead of helping, the owner rudely told me to check Google and go along my way. No help whatsoever! Very rude and would not recommend this location to ANYONE!
MA
MoniQue Alponte
Feb 18, 2026
5.0
A great place to get a private mail box! Get your mail, Amazon packages, signed packages, stamps, fax, printing, color copies, gift boxes, shipping.
If you travel or just don't want to wait at home for deliveries, get a worry-free mailbox. I've had my private mailbox for 12 years, which means no more junk mail!
Clean, organized, efficient staff! The owner is a sweetheart. Open 7 days a week! Easy parking. Quick Amazon returns. It's next to Bashas, Paulene's Nail salon, and Dominick's Italian Restaurant.
MB
Melita Ball
Feb 16, 2026
5.0
Friendly and helpful staff always ready to help.
DD
Denise
Feb 16, 2026
5.0
Always super quick service!
MC
Mario Cardenas
Feb 3, 2026
5.0
I recently went in after having a bad experience, at fedEx the gentlemen at the front counter Jeezael was very professional and knowledgeable. They now gained a new loyal Customer, Thank You UPS. Continue a higher employees like this.