The UPS Store

3.2
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3350 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Marana, Az At The Corner Of Cortaro & Silverbell In Frys Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
7850 N Silverbell, Tucson, AZ
85743, United States

Hours

Reviews

3.2
147 reviews
5 stars
74
4 stars
4
3 stars
7
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the staff for being friendly and helpful, others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, but some express frustration with long wait times and disorganization.

Pricing Issues

Several reviews mention high prices for services and materials, leading to perceptions of being overcharged or gouged.

Management Concerns

There are recurring complaints about management practices and employee training, with some customers suggesting a need for better leadership and staff training.

Mixed Experiences

Overall, experiences vary widely, with some customers having positive interactions while others report significant dissatisfaction.
  • JH
    Jesse Huggins
    3 days ago
    5.0
    Friendly, helpful staff. The shop is located in the Fry's shopping center and the storefront faces Cortaro Road.
  • LO
    Launa Odom
    Jan 5, 2026
    1.0
    The store closed early (locked their doors 10 minutes early) and refused to let me in to process one box that already had a return label. When I asked why they couldn't help me, the store employee said they had a store wide system error and couldn't do anything about it. That their computers were down and they were short staffed. He said this while I watched from my car as he helped other people already in the store. There was another employee inside and only 2 people in line. Employees need to keep a store open until the actual closing hours and not lock the doors because they want to go home early. I won't go to this location again. Waste of time and gas. Plus I don't appreciate being lied to. I even called another UPS and they didn't have any issues, system errors, etc.
  • MG
    Michael Glazebrook
    Dec 15, 2025
    1.0
    Refused to take my Amazon return that was nicely boxed in the original packaging because it wasn’t taped closed. Refused to put a one inch piece of tape on it for me because “Amazon doesn’t pay for their supplies.” Been going here for years and never had any issues. Merry Christmas
  • JG
    John Gartelos
    Dec 3, 2025
    5.0
    The staff is helpful, friendly, and professional
  • HH
    Howard
    Dec 2, 2025
    5.0
    Very efficient and professional.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the store hours for The UPS Store in Tucson?

The UPS Store in Tucson is open Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 5 PM, and Sunday from 10 AM to 3 PM. Hours may vary on holidays.