The UPS Store

4.2
180 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1008 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southwest Corner Of Broadway And Campbell (Carl's Jr On Corner).

Details

  • DeliveryNot available

Location

The UPS Store
1830 E Broadway, Tucson, AZ
85719, United States

Hours

Reviews

4.2
180 reviews
5 stars
141
4 stars
2
3 stars
1
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Mitali and Vibha going above and beyond.

Inconsistent Experiences

While many reviews highlighted excellent service, there were notable complaints about rude staff and poor customer interactions, particularly with certain employees.

Pricing Issues

Several customers expressed dissatisfaction with pricing, mentioning overcharges and attempts to upsell on packaging for returns.

Operational Challenges

Customers reported issues with store hours not aligning with posted times and inconsistent service quality, particularly after a change in ownership.
  • GB
    George Blake
    4 days ago
    5.0
    Best UPS store I ever used. I used to have a mailbox there before I had my own and I was there everyday. The owner greets me by name. Whenever I have a package to send or a Amazon return I purposely pass other UPS sores and drive farther just to use this one.
  • AM
    Araceli Moreno
    Dec 22, 2025
    5.0
    I'm there on a daily basis for UPS NEXT DAY AIR services for the past year, and I will not go to another location. Vivek, and all staff are super professional, very welcoming, and I feel go above and beyond to take care of what you need! Thank you all for making my work pleasant, it's very much appreciated!
  • AV
    Adilene Vazquez
    Dec 20, 2025
    5.0
    Visito esta tienda muy seguido, es una familia muy agradable, Mitali es muy buena en su trabajo y atenta, gracias por ser pacientes con los clientes siempre ❤️
  • JN
    Jamie Naughton
    Dec 19, 2025
    5.0
    Viha was sooooo delightful and helpful!! I’ll definitely come back to this store specifically. I really appreciate her help.
  • DH
    Dj Hansen
    Dec 18, 2025
    1.0
    Rude customer service. So bad after I stood in line and the lady was rude, short tempered and barking out questions all while trying to help 3 different people I left, with my packages. Are you barking at me or one of the other customers? It cost way too much for this service to then be barked at. Also, there are many other paces to ship from. Looks like a family operation, it wasn’t the young lady in was the older lady with her hair pulled back. I won’t be going back.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Tucson offer?

The UPS Store #1008 in Tucson offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.