The UPS Store

3.8
127 reviews

Business Details

7739 E Broadway Blvd, Tucson, AZ
85710, United States
(520) 885-2300
https://locations.theupsstore.com/az/tucson/7739-e-broadway-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0149 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sprouts Market Petsmart Shopping Center At Pantano & Broadway.

Details

  • DeliveryNot available

Location

The UPS Store
7739 E Broadway Blvd, Tucson, AZ
85710, United States

Hours

Reviews

3.8
127 reviews
5 stars
85
4 stars
2
3 stars
3
2 stars
3
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and efficient service.

Staff Attitude

Several reviews highlighted a lack of friendliness and professionalism among staff, with some customers feeling disrespected or dismissed during their visits.

Pricing Issues

Customers expressed dissatisfaction with high prices for services, particularly for printing and packaging, leading some to seek alternatives.

Mixed Experiences

While some customers reported positive experiences and appreciated the helpfulness of certain employees, others had negative encounters that overshadowed their visits.
  • KT
    Karate Teacher
    1 day ago
    5.0
    This is where I do all my shipping. Always fast and friendly
  • JO
    Jose Ozuna
    4 days ago
    5.0
    Five stars for the team at the Broadway and Pantano store! I was in a rush to print my CV when their system hit a technical snag. Instead of making me wait, the representative multi-tasked while on hold with tech support and got my printing done immediately. Exceptional service like this is why I keep coming back to this location.
  • SF
    Sean Frye
    Jan 28, 2026
    5.0
    This location and its staff are very professional, customer friendly and are clear about their full range of supplies and services and are always willing to go above and beyond (and they've made my life so much easier in publishing). Use this location!
  • NP
    Nikki P
    Jan 18, 2026
    1.0
    I arrived to this UPS store and walked in. Once I was inside with all of my stuff, the female employee told me they were closed. She told me they closed at 3p (it was 3:01), she refused to help me, and also was rude about it. She continued to leave the door unlocked and vacuum despite the fact I was standing there. There was no indication the store was closed and the gross lack of customer service will absolutely cause me not to return to this store. Two mins of her time, or more courteous communication would have gone a long way. The curt "we're closed" was what left a bad taste in my mouth. 1/5 stars for sure.
  • RC
    Rita C
    Dec 25, 2025
    1.0
    The employees are unfriendly and unwelcoming. The customer service is below average at best. The employees never smile or even bother to greet customers. They act annoyed and aggravated when they look up information on a package that is already in the store. The employees all have the same labored walk. They walk as if they’ve worked standing on their feet for hours. Overall, watching the employees “work” is cringeworthy. Thankfully, I only have to go once a month to pick up a package but I still feel anxiety just thinking of walking into the store and having to “bother” someone to get my package.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Tucson provide?

The UPS Store #0149 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 01, 2026Yext Knowledge Graph
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