Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0149 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sprouts Market Petsmart Shopping Center At Pantano & Broadway.
Feedback is mixed regarding customer service; while many customers praise the helpfulness and friendliness of staff, others report rude and unprofessional behavior.
Pricing Issues
Several customers expressed dissatisfaction with high prices for services, particularly for printing and packaging.
Store Operations
There are complaints about inconsistent store hours and early closures, leading to customer frustration.
Staff Professionalism
While some staff members are noted for their professionalism and efficiency, others have been criticized for poor attitudes and lack of assistance.
ZM
Zack Murphy
Feb 13, 2026
2.0
Always package your Amazon returns even if the app tells you that you don’t have to do so (and the app is VERY SPECIFIC about whether or not you need to do so). If not, they will tell you “there’s nothing we can do”, refuse to take it from you and propose that you buy extremely overpriced packaging and tape from them. Every time!!
JB
Jennifer Barcelo
Feb 12, 2026
5.0
Kasie is so helpful and knowledgeable. Her kindness and assistance made today's trip to The UPS store a great experience and I will continue doing business at this location. Thank you, Kasie!
KT
Karate Teacher
Feb 7, 2026
5.0
This is where I do all my shipping. Always fast and friendly
JO
Jose Ozuna
Feb 4, 2026
5.0
Five stars for the team at the Broadway and Pantano store! I was in a rush to print my CV when their system hit a technical snag. Instead of making me wait, the representative multi-tasked while on hold with tech support and got my printing done immediately. Exceptional service like this is why I keep coming back to this location.
SF
Sean Frye
Jan 28, 2026
5.0
This location and its staff are very professional, customer friendly and are clear about their full range of supplies and services and are always willing to go above and beyond (and they've made my life so much easier in publishing). Use this location!