The UPS Store

4.4
155 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5053 in Tucson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Speedway And Silverbell - Albertsons Anchor Store.

Details

  • DeliveryNot available

Location

The UPS Store
1370 N Silverbell Rd, Tucson, AZ
85745, United States

Hours

Reviews

4.4
155 reviews
5 stars
122
4 stars
8
3 stars
4
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Shane and Amalia going above and beyond.

Service Speed

Customers frequently noted the quick service, even during busy times, with many expressing satisfaction with the efficiency of their visits.

Inconsistency

Some reviews highlighted issues with certain employees being rude or unprofessional, leading to a mixed experience for customers.

Location Issues

There were complaints about the store's new location and inconsistent hours, causing frustration for customers who relied on the store's availability.

Packaging and Shipping

Customers appreciated the care taken in packaging items, with several noting successful shipping experiences, although there were a few complaints about lost packages.
  • JC
    James Chavez
    Jan 5, 2026
    1.0
    3rd time this happened so im posting. Lots of bad attitude from the young girls working there.
  • TT
    Tamara
    Dec 29, 2025
    1.0
    I hate writing reviews, but 2 employees here are rude. I went in around 3-4 pm I believe and the young girl working the front register was rude, never smiled, just plainly asked how she could help. I put my Amazon return on the scale and it fell by accident behind the counter and I kept apologized and she made a face during the entire interaction pretty much rushing me out. There was another older female who was sitting at the back desk not even helping just sitting there on her phone. The other young girl wearing a black shirt was constantly moving around, the only difference with her was she was smiling and greeting customers even while doing other things. The boss needs to talk to older and younger females about their behavior. They need to be more like the young female in black by smiling and constantly doing something instead of sitting in the back and being rude to customers.
  • JH
    Janet Humphrey
    Dec 9, 2025
    5.0
    I went into the store with numerous Amazon returns I was overwhelmed with. Molly assisted me - or did it all for me, I should say. So nice and so helpful
  • MG
    Monique Gutierrez
    Nov 28, 2025
    1.0
    The older blonde and younger blonde are extremely rude and lazy. Whenever i go to the store which ever one is there at the time are always sitting at the back table on their phones, laptop, or doing arts and crafts. The last few times i went into the store around 3 or 4 the young blonde walks to the back door while the drivers are there and disappears long enough for the line to get longer the phone ringing and stuff being piled on the back tables.... Instead of doing her job. The older one is always on a phone call even with customers in front of her which is extremely unprofessional.
  • WM
    Wenonah Michallet-Ferrier
    Nov 13, 2025
    3.0
    For convenience this may be a good option but the over-charge is significant.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5053 in Tucson offer?

The UPS Store #5053 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #5053 located?

It is located at 1370 N Silverbell Rd, Suite 140, Tucson, AZ 85745, USA, inside the Albertsons Anchor Store at Speedway and Silverbell.