Business Details
About
Computer ServicesComputer Repair ServiceData Recovery ServiceComputer StoreUsed Computer StoreElectronics Store
Tucson's only Apple Premier Partner offering sales, repair, and training since 1980. No appointment needed for service on Mac computers. Save hundreds of dollars with our reTEK products.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
878 reviews
5 stars
811
4 stars
38
3 stars9
2 stars1
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and patient staff, highlighting their willingness to help and provide clear explanations.
Repair Quality
Many reviews noted the effective and timely repairs of Apple products, with several customers expressing satisfaction with the outcomes and affordability.
Product Knowledge
The staff's expertise in Apple products was frequently mentioned, with customers appreciating the guidance provided during purchases and repairs.
Local Business Support
Customers expressed a strong preference for supporting this locally owned business over larger competitors, citing a more personalized experience.
Mixed Experiences
While most feedback was positive, a few customers reported less satisfactory experiences, particularly regarding specific repair requests and customer interactions.
- JJJuliaNov 7, 20255.0Customer service-wise and knowledgeable-wise, this place is great but what really solidified us as a customer for life is our experience working with Jack. What an amazing human being! Not only is he friendly, intelligent and super helpful, he is incredibly personable - especially with my six-year-old son. Every interaction was pure fun and joy for both of us. When we left, I was relieved to have a repaired iPad (just get the AppleCare) and my heart was warmed when my son asked Jack to be his BFF.
- TOTeri OuradaNov 1, 20255.0Professional in electronics and Apple products. My second purchase from them. Both were guided info to make my purchase in a short timely manner and an excellent product.
- RSRyan ScottOct 16, 20251.0sure I get it.. times are rough and everyones gotta pay their bills.. but bought 4-5 computers from these guys and they charged me $35 to RE-install pre-existing software on the computer .. greedy.
- ANAshley NovickOct 8, 20255.0Stellar service! I brought in an iPhone with a shattered back for repair. In the process of fixing it, the tech accidentally cracked the front screen. Simutek covered the cost to fix the front and back glass, as well as a loaner phone for me to use while we waited for parts to ship. They even threw in a free phone case when I picked up my new phone. Every single person I interacted with during this process was friendly and helpful. I'm so happy to give this place my money—if they ever let me!
- LHLaura H.Sep 30, 20255.0Jack….remember that name 😜!! My friend (Guy) bought a new apple computer from Simutek last week. You know when you have something new & then you get it home & start using it & then you start having questions. Well…that sums everything up😳. So we decide to make a trip to Simutek this morning & try to learn “why things are not working as we expected” 😉. Woo Hoo…Jack not only has the patience of a saint, but he really knows his “stuff”. And he knows how to explain things to non-apple computer people. Great personality, knowledge & patience…what a Win Win Win for us. We had a well spent hour with Jack & came back home & I was able to share everything Jack showed me to Guy. It really made sense & I understand enough that I was able to teach Guy!! Who woulda’ thought🥳. Jack, you are the BESTEST & we both appreciate your patience & kindness with we seniors. Thank you very much!! Guy & Laura
Frequently Asked Questions About Simutek
What services does Simutek offer?
Simutek offers sales, repair, and training services for Apple products including Mac computers, as well as reTEK products for savings.
Does Simutek require an appointment for Mac computer repairs?
No appointment is needed for service on Mac computers at Simutek.
What are the operating hours of Simutek?
Simutek is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
What payment options does Simutek accept?
Simutek accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa as payment options.
Where is Simutek located?
Simutek is located at 3136 East Fort Lowell Road, Tucson, AZ 85716, USA.
How can I contact Simutek for inquiries or support?
You can contact Simutek by phone at +1 520-321-9077 or email at rich@simutek.com.
Is Simutek an authorized Apple service provider?
Yes, Simutek is Tucson's only Apple Premier Partner offering authorized sales, repair, and training since 1980.
Are there any places near Simutek where I can grab food before or after my visit?
Yes, nearby food options include Domino's Pizza, D's Island Grill JA for Caribbean cuisine, and The Egg Connection cafe.
What beauty or spa services are available near Simutek?
Near Simutek, you can visit LuLu's Skin Spa Studio, Rich Nails, Revampp Salon, Moodz Salon, and Duchess Esthetics for various beauty and spa services.
Are there any recreational or fitness facilities near Simutek?
Yes, nearby recreational options include Pickleball Rx for tennis and sports, 72 Aquatics gym, and the Shaolin Kung Fu Academy martial arts club.