FedEx Ship Center

3.9
518 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Tucson, AZ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3601 E Columbia St, Tucson, AZ
85714, United States

Hours

Reviews

3.9
518 reviews
5 stars
297
4 stars
82
3 stars
32
2 stars
14
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address, missed delivery attempts, and poor handling of time-sensitive deliveries.

Efficiency

Some customers appreciated the quick service and ease of drop-off, while others experienced long wait times and inefficiencies.

Facility Conditions

The facility is generally described as clean and well-kept, with some noting good parking availability.

Policy Confusion

Customers expressed frustration over inconsistent policies regarding label printing and package handling.
  • ER
    Ernestina Rodriguez
    Nov 6, 2025
    1.0
    Trying to get a package and the call center makes to many mistakes. What happen to calling the actual hub and taking to someone who knows what is going on.
  • CE
    Christine Ezell
    Oct 9, 2025
    5.0
    Easy to get to with no wait. My drop off was handled quickly and professionally. I always get great service with Fed Ex.
  • KK
    Khaos Kyle
    Oct 3, 2025
    1.0
    This is the worst shipping company on the planet! If it wasn’t for the merchant paying for the label I’d never use them. How is it they have shipping services yet can’t print a prepaid label that is theirs? Absolutely insane and terrible service
  • MM
    mauryo97
    Sep 6, 2025
    1.0
    If I could give less the one star I would. Had a package held there without me putting a hold on it only to be given to the incorrect person who brought in a price of paper with what that say was my ID and gave them a $4000 package and are claiming they are not responsible. It clearly states that if a package is being held at a location a government issued ID and door tag must be present in order for a package to be released, policies where not followed and now I’m bout $4000. A formal investigation needs to be done at this facility ASAP.
  • ER
    Elizabeth Rainbolt
    Aug 14, 2025
    5.0
    Excellent customer service. They went above and beyond to help me with my shipping issue.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Tucson offer?

FedEx Ship Center in Tucson offers packing supplies, boxes, and various FedEx shipping services including Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

What are the operating hours of FedEx Ship Center in Tucson?

The center is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 4:00 PM, and is closed on Sundays.