FedEx Office Print & Ship Center

Reviews

• SW

  Shelley Washington

  Feb 14, 2026
  5.0
  Brent and Av are top notch employees at the Tanque Verde location. I had trouble obtaining numerous return barcodes to send two packages off. Not only were both helpful far above my expectations but verified the final codes instead of just sending me off. Great teamwork and laughs they provided to help ease my pain. Thank you Brent & Av.
• JF

  Jon Foster

  Jan 23, 2026
  1.0
  Awful customer service. Very rude and condescending.
• DM

  Dennis Morley

  Jan 14, 2026
  1.0
  Maybe these guys were having a bad day but my experience today with two of their employees at this location was the worst I've had in 30 years of doing business with FedEx. ... I had a box filled with 500 packs of crackers with a coffee cup which I was putting in the middle of the box to protect ... There were 500 packs of crackers which surrounded the coffee cup and for whatever reason they seemed to think they needed to sell me more stuffing in the box even though it really wouldn't fit ... It's not the money that I was offended, by. It was the fact that they wouldn't pack it and send it the way I wanted to send it even though I was responsible for the package and I had my own insurance. ... FedEx is a great company and defined by the people in their locations and when you have crummy people, it ruins it for everybody ...One last thing, do you give them the benefit of the doubt and make sure I wasn't the only guy that had something negative to say I went back through their reviews and I found a lot of people felt a customer service at this location was not acceptable ... You can do better Fed Ex ... Dennis M
• VB

  Victoria Brouse

  Dec 22, 2025
  5.0
  I have never had a better customer experience anywhere. Brent (I believe that was his name) was the most welcoming and helpful individual I have ever met. It truly makes my day interacting with such kind people, especially in unexpected ways. He went above and beyond any expectations of customer service I expected. I wish I could leave tips or do more than leave a Google review to communicate how much I appreciated him. If you see this thank you Brent for your hospitality, eagerness to help, and kindness!
• PC

  Paya The Cat

  Dec 20, 2025
  4.0
  Just finished lunch with a large iced tea. Needed to print a couple of business documents at my local FedEx. I mothballed the old Canon Ink Jet years ago; I would rather just stop in here on those rare occasions when I need to print — no more expensive ink cartridges or tank refills for me. At FedEx, I recommend you do your own printing whenever possible: it's a lot cheaper than having their staff print for you, as well as better privacy. Black & White copies are not the default, but they are way cheaper than default color copies. However, I've noticed that when printing color, the system detects docs that are mostly black text on white paper with only a small amount of color (company letterhead or logo, for example) and reduces the price. If you were making copies, don't forget to pull your originals from the document scanner bed. Go back for them next day and the staff will tell you they shred documents that are left behind. Damn shame if it happened to be a birth certificate or other official document. I mean, really, couldn't they hold them for at least a week? My documents printed, the large iced tea catches up with me and suggests matter-of-factly I might want to visit the restroom before leaving the premises. Amazingly there were two such rooms located conveniently behind me at the printing station I was using. Observation 1: The toilet needs a good scrubbing. See for yourself (picture included). Observation 2: I have just printed personal documents I don't want to leave lying about, but here I am in the FedEx restroom and no clean counter to set them, no place to secure them while I go about my business. Solution? Well, you can either wedge your documents under the plastic notice cover on the door (the one about the restroom needing attention) _or_ (and hear me out, this is an option), just drop them in the slot of the toilet seat covers. Observation 3: One of the staff is rather effusive calling every total stranger that enters his shoppe 'my friend'. Observation 4: Did you forget to take your documents after you did whatever and washed your hands in the restroom? Go back and get them, my friend.

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