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Visit your local Post Office™ at 1962 E Apache Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service experiences, citing rudeness and unhelpfulness from staff.
Delivery Issues
Numerous complaints about packages being marked undeliverable or returned without proper attempts at delivery.
Mixed Staff Performance
While some staff members received praise for their helpfulness and efficiency, others were criticized for their lack of knowledge and poor attitudes.
Accessibility Problems
Customers expressed frustration with the inability to reach the location by phone and issues with the operating hours.
Overall Satisfaction
Overall, customer satisfaction is low, with many expressing a desire to avoid using this post office in the future.
JJ
Jose Jones
Oct 14, 2025
5.0
Everytime I've come into this location they've been quick and efficient. Laura especially is one of the highlights of this location
MB
Madalina BARNA
Sep 22, 2025
1.0
They don't even deserve 2 stars.First and last time going there.The guy put the wrong label on my package and I waited over 2 weeks just to find out that the package returned to a different location that is far away from there.A waste of money.Ups is better
LA
Lissette Alvarado
Sep 10, 2025
1.0
Worst post office me and my husband had experience! Poor customer service! When my husband went to go pick up our mail that we had requested to hold for a month and the employee had stated to my husband that there wasn't such thing!? They need to hire people that know what can be done through the usps app, there is such a thing! Have emails and confirmation of holding my mail. Are they not looking into their systems and looking through customers requests online or what!? And not updating their drivers!? Its ridiculous, days later I had to go check our mail and everything was bundled up in the mail box, like really? Making it difficult for customers to get their mail when we had recently moved from the address. This office doesn't care about customers or their mail!
KP
Kantemir Muratov (prplkane)
Sep 6, 2025
1.0
They never answer their store phone
MT
Mateo Torres
Sep 6, 2025
1.0
Had nothing but issues from this location. Bad customer service, incapable of doing their job properly half the time, do not reach out on complaints etc.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 1962 E Apache Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo with an appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
It is open Monday through Friday from 8:30 AM to 4:30 PM and closed on weekends.
Can I get a PO Box at this location, and how do I reserve one?
Yes, you can reserve a PO Box online securely at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after hours at this Post Office?
Most locations provide 24/7 access to PO Boxes in the lobby, but hours may vary, so check locally.
What is the cost for a passport photo here?
The fee for a passport photo at USPS is currently $15.
How can nearby transit stations help me reach the United States Postal Service on Apache Blvd?
You can use nearby METRO Martin/Apache and Valley Metro Rail stations for convenient public transit access to the USPS location.
Are there nearby dining options to visit before or after my trip to the Post Office?
Yes, Cocina Chiwas offers Mexican food nearby, and Nomad Boba is a cafe and bubble tea spot to enjoy around your visit.
What local schools are near the United States Postal Service that families might be interested in?
Nearby schools include Hope Academy, SLAM Arizona Elementary, and Children First Academy of Tempe, which might be of interest to families in the area.