United States Postal Service

2.3
236 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1962 E Apache Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1962 E Apache Blvd, Tempe, AZ
85281, United States

Hours

Reviews

2.3
236 reviews
5 stars
60
4 stars
16
3 stars
6
2 stars
15
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, citing rudeness and unhelpfulness from staff.

Delivery Issues

Numerous complaints about packages being marked undeliverable or returned without proper attempts at delivery.

Mixed Staff Performance

While some staff members received praise for their helpfulness and efficiency, others were criticized for their lack of knowledge and poor attitudes.

Accessibility Problems

Customers expressed frustration with the inability to reach the location by phone and issues with the operating hours.

Overall Satisfaction

Overall, customer satisfaction is low, with many expressing a desire to avoid using this post office in the future.
  • JJ
    Jose Jones
    Oct 14, 2025
    5.0
    Everytime I've come into this location they've been quick and efficient. Laura especially is one of the highlights of this location
  • MB
    Madalina BARNA
    Sep 22, 2025
    1.0
    They don't even deserve 2 stars.First and last time going there.The guy put the wrong label on my package and I waited over 2 weeks just to find out that the package returned to a different location that is far away from there.A waste of money.Ups is better
  • LA
    Lissette Alvarado
    Sep 10, 2025
    1.0
    Worst post office me and my husband had experience! Poor customer service! When my husband went to go pick up our mail that we had requested to hold for a month and the employee had stated to my husband that there wasn't such thing!? They need to hire people that know what can be done through the usps app, there is such a thing! Have emails and confirmation of holding my mail. Are they not looking into their systems and looking through customers requests online or what!? And not updating their drivers!? Its ridiculous, days later I had to go check our mail and everything was bundled up in the mail box, like really? Making it difficult for customers to get their mail when we had recently moved from the address. This office doesn't care about customers or their mail!
  • KP
    Kantemir Muratov (prplkane)
    Sep 6, 2025
    1.0
    They never answer their store phone
  • MT
    Mateo Torres
    Sep 6, 2025
    1.0
    Had nothing but issues from this location. Bad customer service, incapable of doing their job properly half the time, do not reach out on complaints etc.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.