Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 233 E Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
227 reviews
5 stars
91
4 stars
20
3 stars
9
2 stars
4
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about employees treating customers poorly.
Delivery Issues
Numerous reviews highlighted problems with package delivery, including misdelivered items and packages not being delivered at all.
Efficiency
While some customers praised the quick service and efficiency during busy times, others experienced long wait times and disorganization.
Cleanliness and Accessibility
There were mixed reviews regarding the cleanliness of the location and concerns about accessibility for disabled individuals.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with helpful staff and positive experiences during their visits.
- EKE.E. K.6 days ago5.0I can’t say enough good things about the US Post Office – Southern Ave & College Ave. This location consistently goes above and beyond when it comes to customer service. The staff regularly checks in with customers while they’re waiting in line to help move things along faster and see if there’s anything they can assist with before you even reach the counter. I have never had a single employee here be rude or unhelpful—everyone is professional, friendly, and genuinely willing to help. We are moving our business soon, and I will absolutely continue making the drive to this location because the service here is worth it. I’ve dealt with many different post offices across the country and in the surrounding area, and unfortunately most experiences elsewhere have been rude or unhelpful. This location is the complete opposite. The customer service here is beyond exceptional. Highly recommend.
- RBRyan BradleyJan 3, 20265.0As far as post offices go, this one is pretty good. Sometimes associates can be a little less than warm, and sometimes there is a decent wait but, it's a post office and these people work at a post office. I'm not sure what you expect ha.
- JRJ RDec 24, 20255.0Always had a good experience here.
- PLPhilip LabrNov 27, 20251.0Came here a few yrs ago to ship via 3-5 day Priority mail a work application papers to Colorado. After a wk they said they never got it, checked the tracking and showed NO MOVEMENT! Went in person, the clerk got the mgr at the time, a short 5ft, about 300 lb older lady (was 60+ of age) said "We have your pkg." and WALKED AWAY! About a dozen people were behind me, all had stunned looks on their faces like mine; weeks went by and the company never recd my paperwork, so I resent it FedEx. Then in a few months a credit company contacted me saying my identity was stolen! I believe 100% this old lady or someone at this office sold my info/application paperwork (for a few bucks), I never returned there
- AJAaron JentgenNov 17, 20251.0I have never left a bad review in my life, but I walked in and was immediately yelled at for walking past the door because apparently that is where the line starts. The people were all extremely rude. I asked a very simple question saying I have a shipping label I need printed and they told me to write the address on the package. I went and did what they asked and the came back to the counter. I said the same thing I said before, I have a shipping label and I need it printed. The lady said we don’t that here. This was an extreme waste of my time and I was being treated the whole time like I was a waste of their time when they are being paid to be there. I work at a store, customer service is the end of the world, no one should ever be that rude to customers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 233 E Southern Ave offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though some walk-in hours are available at select locations.
How much does a passport photo cost here?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person, providing two valid IDs and a completed application if applying in person.
What are the operating hours of the United States Postal Service at 233 E Southern Ave?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 10:00 AM to 2:00 PM, closed on Sundays.
Are PO Boxes accessible after normal business hours at this location?
Most locations offer 24/7 lobby access to PO Boxes, but access hours can vary; please check with the local Post Office directly.
What nearby places can customers visit before or after their USPS visit?
Customers can visit Arizona Poetry for arts and entertainment, Vanities Playhouse By V. for boutique shopping, or Fate Brewing Company for dining and drinks.
How can nearby transit or local businesses help customers find the USPS location?
Nearby landmarks like the US Post Office and USPS Collection Point assist in navigation, while local businesses like Launch Business Solutions provide recognizable locations nearby.
Are there any nearby services that could complement a visit to the USPS?
Yes, nearby services include Tempe Self Storage for packing supplies and The Postwar Garage for vintage shopping, enhancing your visit experience.