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Visit your local Post Office™ at 233 E Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant number of customers experienced poor customer service, with reports of rude and unhelpful staff.
Delivery Issues
Many customers reported problems with package delivery, including misdelivered items and packages not being delivered at all.
Wait Times
Customers frequently mentioned long wait times, especially for passport services and general assistance, with some waiting over an hour.
Mixed Experiences
While some customers praised the efficiency and friendliness of certain staff members, others had negative experiences, highlighting inconsistency in service quality.
Facility Conditions
Several reviews noted cleanliness and accessibility issues at the location, including a lack of seating and poor accommodations for disabled customers.
JJ
Jj Jj
3 days ago
5.0
Wheel Chair Access & Parking located on East side of building.
AJ
Aaron Jentgen
Nov 17, 2025
1.0
I have never left a bad review in my life, but I walked in and was immediately yelled at for walking past the door because apparently that is where the line starts. The people were all extremely rude. I asked a very simple question saying I have a shipping label I need printed and they told me to write the address on the package. I went and did what they asked and the came back to the counter. I said the same thing I said before, I have a shipping label and I need it printed. The lady said we don’t that here. This was an extreme waste of my time and I was being treated the whole time like I was a waste of their time when they are being paid to be there. I work at a store, customer service is the end of the world, no one should ever be that rude to customers.
DE
Deirdre Egan
Nov 15, 2025
1.0
I hustled specifically to this post office to send a package on a Saturday...my neighborhood branch closes at 1...I got to the post office at 2 and the door was still open and the guy who was closing up didn't allow me to get in line and send package.
KK
Kaleigh
Nov 14, 2025
1.0
My mail is being balled up and bent into the corners of my mailbox, stuffed so full that I had to pry it out with leverage. Where my mailboxes are is always littered with homeless or covered in bodily fluids. I know for a fact based on other places I have lived that if your mail overflows they hold it at the post office with a note in your box, this unfortunately is not happening with this mail route. It is very obvious that the mail carrier is either negligent or intentionally being rude. I have endless pictures of what is being done if the post office would like to reach out for more info.
JW
JD Gray (Yung Wu)
Nov 12, 2025
1.0
Didn't even attempt to deliver package, just left a slip to schedule to deliver. Then, never even showed up again. And calling to try and find out status only looped idiotic automated service before hanging up on me. Absolutely worst postal and customer service ever experienced. Try employing people who care to do their job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 233 E Southern Ave offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though some walk-in hours are available at select locations.
How much does a passport photo cost here?
The current fee for a passport photo at USPS is $15.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person, providing two valid IDs and a completed application if applying in person.
What are the operating hours of the United States Postal Service at 233 E Southern Ave?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 10:00 AM to 2:00 PM, closed on Sundays.
Are PO Boxes accessible after normal business hours at this location?
Most locations offer 24/7 lobby access to PO Boxes, but access hours can vary; please check with the local Post Office directly.
What nearby places can customers visit before or after their USPS visit?
Customers can visit Arizona Poetry for arts and entertainment, Vanities Playhouse By V. for boutique shopping, or Fate Brewing Company for dining and drinks.
How can nearby transit or local businesses help customers find the USPS location?
Nearby landmarks like the US Post Office and USPS Collection Point assist in navigation, while local businesses like Launch Business Solutions provide recognizable locations nearby.
Are there any nearby services that could complement a visit to the USPS?
Yes, nearby services include Tempe Self Storage for packing supplies and The Postwar Garage for vintage shopping, enhancing your visit experience.