United States Postal Service

2.9
224 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 233 E Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
233 E Southern Ave, Tempe, AZ
85282, United States

Hours

Reviews

2.9
224 reviews
5 stars
88
4 stars
20
3 stars
9
2 stars
4
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor customer service, with reports of rude and unhelpful staff.

Delivery Issues

Many customers reported problems with package delivery, including misdelivered items and packages not being delivered at all.

Wait Times

Customers frequently mentioned long wait times, especially for passport services and general assistance, with some waiting over an hour.

Mixed Experiences

While some customers praised the efficiency and friendliness of certain staff members, others had negative experiences, highlighting inconsistency in service quality.

Facility Conditions

Several reviews noted cleanliness and accessibility issues at the location, including a lack of seating and poor accommodations for disabled customers.
  • JJ
    Jj Jj
    3 days ago
    5.0
    Wheel Chair Access & Parking located on East side of building.
  • AJ
    Aaron Jentgen
    Nov 17, 2025
    1.0
    I have never left a bad review in my life, but I walked in and was immediately yelled at for walking past the door because apparently that is where the line starts. The people were all extremely rude. I asked a very simple question saying I have a shipping label I need printed and they told me to write the address on the package. I went and did what they asked and the came back to the counter. I said the same thing I said before, I have a shipping label and I need it printed. The lady said we don’t that here. This was an extreme waste of my time and I was being treated the whole time like I was a waste of their time when they are being paid to be there. I work at a store, customer service is the end of the world, no one should ever be that rude to customers.
  • DE
    Deirdre Egan
    Nov 15, 2025
    1.0
    I hustled specifically to this post office to send a package on a Saturday...my neighborhood branch closes at 1...I got to the post office at 2 and the door was still open and the guy who was closing up didn't allow me to get in line and send package.
  • KK
    Kaleigh
    Nov 14, 2025
    1.0
    My mail is being balled up and bent into the corners of my mailbox, stuffed so full that I had to pry it out with leverage. Where my mailboxes are is always littered with homeless or covered in bodily fluids. I know for a fact based on other places I have lived that if your mail overflows they hold it at the post office with a note in your box, this unfortunately is not happening with this mail route. It is very obvious that the mail carrier is either negligent or intentionally being rude. I have endless pictures of what is being done if the post office would like to reach out for more info.
  • JW
    JD Gray (Yung Wu)
    Nov 12, 2025
    1.0
    Didn't even attempt to deliver package, just left a slip to schedule to deliver. Then, never even showed up again. And calling to try and find out status only looped idiotic automated service before hanging up on me. Absolutely worst postal and customer service ever experienced. Try employing people who care to do their job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.