The UPS Store

3.8
200 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5040 in Tempe offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Mill & Southern (Fry's Plaza Next To Jack In The Box).

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3116 South Mill Ave, Tempe, AZ
85282, United States

Hours

Reviews

3.8
200 reviews
5 stars
127
4 stars
11
3 stars
3
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of employees going above and beyond to assist.

Efficiency

Customers frequently noted quick service and minimal wait times, although some reviews mentioned inconsistent speed during busy periods.

Parking Issues

Several customers expressed frustration over the lack of parking at the location, which negatively impacted their experience.

Pricing Concerns

There were complaints about unclear pricing and perceived overcharging for services, particularly regarding printing and packaging.

Mixed Experiences

While many reviews were positive, there were notable negative experiences related to customer service and lost packages, indicating inconsistency in service quality.
  • KK
    Katinraw
    2 days ago
    1.0
    Their domain email kept rejecting my documents I needed to send and the staff kept running to the back, had no idea what to do. Very disappointing.
  • CC
    Catherine “Cay” Carpenter
    6 days ago
    5.0
    Received fast and professional service as always
  • ZL
    Zhanna Lamanna
    Sep 23, 2025
    1.0
    How is this even a suggested location if there is no parking at all?
  • JW
    Jackie Wilcock
    Aug 27, 2025
    5.0
    They are quick and easy to use. I like the in/out
  • JC
    Jester Cabanting
    Aug 24, 2025
    4.0
    The staff at this UPS Store were very accommodating and made sure my needs were met. I appreciated their help with my requests and everything went smoothly. The only thing that would have improved my experience is if pricing had been explained more clearly upfront, so there were no surprises. Overall, great service and I’d come back again.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5040 in Tempe offer?

The UPS Store #5040 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #5040 located?

It is located at 3116 South Mill Ave, Tempe, AZ 85282, on the northwest corner of Mill & Southern in Fry's Plaza next to Jack In The Box.