Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5550 in Surprise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nwc Litchfield And Waddell.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
128 reviews
5 stars
64
4 stars
10
3 stars
3
2 stars
4
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude behavior and poor service.
Notary Services
There were multiple complaints about the availability and reliability of notary services, with customers often finding the notary unavailable despite making appointments.
Operational Issues
Customers frequently noted problems with the store's hours, including late openings and unresponsive phone lines.
Shipping Concerns
Several reviews highlighted issues with package handling, including lost packages and poor packing practices, leading to damaged items.
Pricing Complaints
Customers expressed dissatisfaction with additional charges for services like printing and packaging, feeling they were overcharged compared to other locations.
- ECEva Cupp5 days ago5.0Always have a great experience! Even when I walk in with a dozen Amazon returns Neshia & Joven are always nice! I’ve been to another nearby UPS store on bell where the employees seem annoyed. Never have that experience here! Thanks guys for always making me feel welcome :)
- CCChris CrawfordSep 17, 20255.0Staff was friendly, helpful and fast!!
- HSHeather SabelSep 11, 20255.0I had a very positive experience at this store. The employees were genuinely happy & you can feel that. They were efficient & easy to work with. I also observed them with other customers who were there. One lady was so frazzled with what appeared to be her Amazon return. They were so good with her. I was impressed. The interactions amongst the employees flow of working together and was easy. Between me & another gentleman they easily filled in to help one another were needed. It was unique. Very impressed.
- ISIsiah ShawAug 19, 20251.0Spoke with someone on the phone told me be here by 3:30 came here at 3:30 for a notary And couldn’t get one wasted my Time
- BBBrad BusherJul 17, 20251.0Charged me to print a prepaid label
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Surprise offer?
The UPS Store #5550 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store in Surprise?
The store is open Monday to Thursday from 8:00 AM to 6:00 PM, Wednesday and Friday until 6:30 PM, Saturday from 8:30 AM to 3:30 PM, and closed on Sundays.
Is The UPS Store in Surprise open on holidays?
The store is closed on November 27, 2025, December 25 and 31, 2025, January 1 and 19, 2026, but open during regular hours on November 11, 2025, and November 28, 2025.
Where is The UPS Store in Surprise located?
It is located at 13954 W Waddel Rd, Ste 103, Surprise, AZ 85379, USA, at the northwest corner of Litchfield and Waddell.
What payment options are accepted at The UPS Store in Surprise?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Surprise provide special discounts or offers?
Yes, they offer special offers and coupons available on their website to help customers save big.
Can I use mailbox rental services at The UPS Store in Surprise?
Yes, mailbox rentals are available for all your mail and packages at The UPS Store #5550.
What nearby places can I visit before or after visiting The UPS Store in Surprise?
Nearby, you can visit Fry’s Marketplace for grocery shopping, Surprise Animal Hospital & Grooming for pet care, and Supercuts for hair salon services.
Are there other shipping and printing centers near The UPS Store in Surprise?
Yes, several other UPS Stores and printing service providers like Taylor'd 2 U LLC are located nearby for your shipping and printing needs.
How can nearby electronic and IT stores complement my visit to The UPS Store in Surprise?
Nearby stores like PCS - Phoenix Communication Solutions and West Valley Tech offer electronics and computer repair services, which can be useful for business needs along with UPS Store services.