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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5550 in Surprise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nwc Litchfield And Waddell.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
132 reviews
5 stars
67
4 stars
10
3 stars
3
2 stars
4
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although there were notable complaints about rudeness and poor service from some employees.
Shipping Issues
Several reviews highlighted problems with lost or mishandled packages, including damaged items and delays in shipping.
Notary Services
Customers expressed frustration over the availability and reliability of notary services, with multiple reports of appointments being missed or staff being unhelpful.
Store Hours
There were complaints about inconsistent store hours, with customers arriving during posted hours only to find the store closed.
Pricing Concerns
Some customers felt that the pricing for services and materials was excessive, particularly for packaging and shipping.
- MPMicah PriceDec 17, 20255.0Me and my fiance had to ship out several customer orders for our small business. Chase and the team were super helpful and efficient when taking care of us! Chase was incredibly friendly and accommodating so if you need anything shipped out him and the team here will get you squared away.
- LFLisa FoxDec 12, 20251.0This is the second time coming and they messed up, first, They made me take all the boxes together, so I had to go out and buy tape to tape the three boxes together, but all the boxes to arrive back. so I really don’t know what happened at that point, but the store would not refund me all my money second, I took a refused package that they left at my door where they were supposed to knock on the door, which was a tablet. They left it in the middle of the ground next to the sidewalk where people go by someone could’ve stolen it but that’s OK. They didn’t so I ended up taking that back and guess what? Guess what’s left at my door yesterday the same package I will return it to the store to have them re-ship it back .
- EDEarl DumsDec 3, 20255.0Fast and Friendly Service
- GMGustavo MartinezNov 28, 20255.0Always friendly and very helpful
- ECEva CuppNov 19, 20255.0Always have a great experience! Even when I walk in with a dozen Amazon returns Neshia & Joven are always nice! I’ve been to another nearby UPS store on bell where the employees seem annoyed. Never have that experience here! Thanks guys for always making me feel welcome :)
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Surprise offer?
The UPS Store #5550 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store in Surprise?
The store is open Monday to Thursday from 8:00 AM to 6:00 PM, Wednesday and Friday until 6:30 PM, Saturday from 8:30 AM to 3:30 PM, and closed on Sundays.
Is The UPS Store in Surprise open on holidays?
The store is closed on November 27, 2025, December 25 and 31, 2025, January 1 and 19, 2026, but open during regular hours on November 11, 2025, and November 28, 2025.
Where is The UPS Store in Surprise located?
It is located at 13954 W Waddel Rd, Ste 103, Surprise, AZ 85379, USA, at the northwest corner of Litchfield and Waddell.
What payment options are accepted at The UPS Store in Surprise?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Surprise provide special discounts or offers?
Yes, they offer special offers and coupons available on their website to help customers save big.
Can I use mailbox rental services at The UPS Store in Surprise?
Yes, mailbox rentals are available for all your mail and packages at The UPS Store #5550.
What nearby places can I visit before or after visiting The UPS Store in Surprise?
Nearby, you can visit Fry’s Marketplace for grocery shopping, Surprise Animal Hospital & Grooming for pet care, and Supercuts for hair salon services.
Are there other shipping and printing centers near The UPS Store in Surprise?
Yes, several other UPS Stores and printing service providers like Taylor'd 2 U LLC are located nearby for your shipping and printing needs.
How can nearby electronic and IT stores complement my visit to The UPS Store in Surprise?
Nearby stores like PCS - Phoenix Communication Solutions and West Valley Tech offer electronics and computer repair services, which can be useful for business needs along with UPS Store services.