Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4950 in Surprise offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Corner Of Bell Rd And Loop 303.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
238 reviews
5 stars
97
4 stars
11
3 stars
5
2 stars
5
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised the friendliness and efficiency of certain employees.
Efficiency
Customers appreciated the quick processing of Amazon returns and the availability of a self-serve station, although some experienced long wait times and inefficiencies during busy periods.
Store Hours
Several reviews highlighted issues with the store closing earlier than advertised, leading to customer frustration.
Pricing Transparency
Multiple customers expressed dissatisfaction with unexpected charges for services like taping boxes and printing labels, leading to perceptions of price gouging.
Overall Experience
While some customers reported positive experiences and loyalty to the store, many others indicated they would not return due to poor service and management issues.
- JJJTOct 21, 20255.0Taylor was amazing! I came in with 18 packages to return, and she handled everything like a pro. Super friendly, fast, and organized — she made what should’ve been a hassle feel easy. Taylor definitely went above and beyond, and I really appreciate how smooth she made the whole process.
- PPpeachcorn1Oct 4, 20255.0Hi .. had a wonderful experience today… I came from Wickenburg and Lakenya ( apologies for the mispelling) was wonder she went over and beyond to make sure my package was returned to Amazon. So grateful for people like her. Great hire! God Bless you all 🙏❤️
- SAStefani AlvarezSep 5, 20255.0I only come here for amazon returns, I really like that they have a separate self serve station for this. It makes it a whole lot faster.
- VTVince TAug 31, 20255.0Always have a positive experience when I visit this store. Don’t know why people say negative things about staff I think they are all very nice and friendly.
- SHStephanie HAug 30, 20251.0Posted store hours are 9:00 am - 3:00 pm on Saturdays. Arrived at 2:50 pm to a closed store.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Surprise offer?
The UPS Store #4950 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more to support your business and shipping needs.
What are the operating hours of The UPS Store #4950 in Surprise?
The store is open Monday to Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays and certain holidays.
Where is The UPS Store located in Surprise, AZ?
The UPS Store is located at 16772 West Bell Rd, Suite 110, Surprise, AZ 85374, at the northwest corner of Bell Road and Loop 303.
Can I rent a mailbox at The UPS Store in Surprise?
Yes, The UPS Store #4950 provides mailbox rentals for all your mail and package needs.
What payment options are accepted at The UPS Store 4950?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer notary services?
Yes, notary services are available at The UPS Store to assist with your official document signing needs.
Is The UPS Store 4950 open on major holidays?
The store is closed on holidays such as November 27, December 25, December 31, January 1, and January 19. Some holidays like November 11 and 28 have regular hours.
Are there any credit unions near The UPS Store 4950?
Yes, Desert Schools Credit Union Bell/303 and Desert Financial Credit Union are nearby, providing convenient banking services for customers visiting The UPS Store.
What insurance agencies are located close to The UPS Store in Surprise?
Nearby insurance agencies include HealthMarkets Insurance, Goosehead Insurance - Kyle Richmond, and Luciano LaRocca - HealthMarkets Insurance Agency, useful for customers looking to discuss insurance after visiting the store.
Are there any nail salons close to The UPS Store 4950?
Yes, T Nails and Tango Nails are nearby nail salons where you can relax and pamper yourself before or after your visit to The UPS Store.