Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Surprise, AZ provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
2.8
151 reviews
5 stars
59
4 stars
7
3 stars
3
2 stars
5
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported negative experiences with rude and unhelpful staff, particularly mentioning the manager Shawna as a recurring issue.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for their condescending attitudes and lack of professionalism.
Service Reliability
Customers expressed frustration with inconsistent service, including issues with package acceptance and shipping delays.
Store Environment
The store was described as disorganized, with complaints about long wait times and inadequate facilities.
- AGAngel Garcia6 days ago1.0They told me I needed to buy a more expensive item than I actually had to. If they're going to rip me off, I'm not coming back to this location, or fedex in general.
- SSSJan 2, 20265.0I have worked with FedEx a couple times for my business. Spencer and Tyler are so polite and very reliable. I appreciate all they’ve done even when I make mistakes haha. These two are awesome!! Thank you guys.
- FMFawn McAffeeDec 26, 20255.0Leslie was so kind and patient. She even helped me repack one of my packages to make the shipping faster and less expensive! Great service and friendly people.
- CCCorvette CravenDec 20, 20255.0Every time I come here they take care of everything I need! Special thanks to Spencer for taking the extra time to help me figure out what I needed!
- IMIsabel MDec 10, 20251.0Second time at this location. Never again. First time i was ‘educated ‘ by This lady with curly hair as everyone talked in comment . She showed me their rules do international shipping. When I want to get closer look at the content and look for helping info. She said ‘we r not supposed to give this to you’ … excuse me ? I’m not taking it away from you. I ended up went to another FedEx location because I don’t want to deal with her to be honest. I visited FedEx location all the time in Gilbert and phx area all with great customer service. Unfortunately This is the closest FedEx location to my house . I want to avoid her next time I go do my shipping.
Frequently Asked Questions About FedEx Office Print & Ship Center
What are the main services offered by FedEx Office Print & Ship Center in Surprise, AZ?
FedEx Office Print & Ship Center in Surprise offers printing and shipping services including digital color printing, copying, fax & scanning, passport photos, packaging, direct mail, computer rental, and design services.
What types of printing products are available at this FedEx Office location?
Products include business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, banners, posters, specialty prints, canvas prints, vehicle magnets, cards, and calendars.
What payment methods are accepted at FedEx Office Print & Ship Center in Surprise?
FedEx Office accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
What are the operating hours of FedEx Office Print & Ship Center in Surprise?
Monday to Friday: 8 AM to 7 PM; Saturday: 9 AM to 6 PM; Sunday: 12 PM to 6 PM.
Where is FedEx Office Print & Ship Center located in Surprise?
The center is located at 13869 W Bell Rd, Suite 106, Surprise, AZ 85374, USA.
Does FedEx Office in Surprise provide options for online order and in-store pickup?
Yes, they offer online printing through FedEx Office Print Online with in-store pickup or delivery options available.
Can I get passport and visa services at the FedEx Office Print & Ship Center?
Yes, passport photo processing and visa & passport services, including RushMyPassport, are available at this location.
What are some nearby restaurants where I can grab a meal before or after visiting FedEx Office Print & Ship Center?
Nearby dining options include Chipotle Mexican Grill, Rio Mirage Cafe, Oscar’s Taco Shop, Hayashi Japanese Hibachi and Sushi Bar, and Buffalo Wild Wings.
Are there any nearby beauty and wellness services close to FedEx Office in Surprise?
Yes, nearby beauty services include Blazn Brows, Top Notch Ink LLC, and Sunshine Nail Spa offering spa, salon, and hair removal services.
What convenience or retail stores are near FedEx Office Print & Ship Center for quick errands?
Nearby stores include Corner Store convenience shop, Cartridge World for office supplies, Mattress Firm for furniture, and Bitcoin Depot Bitcoin ATM for financial transactions.