Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9802 W Bell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback is mixed regarding customer service; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Efficiency
Many customers appreciate the quick service and efficient handling of lines, noting that even during busy times, the staff manages to keep things moving.
Passport Services
The passport service experiences varied reviews, with some customers praising the helpfulness of staff while others report rudeness and inefficiency.
Communication Issues
Numerous complaints about poor phone service and lack of response from staff when trying to reach the post office.
Cleanliness and Organization
The post office is generally noted for being clean and well-maintained, contributing to a positive customer experience.
JJ
Joe
6 days ago
1.0
Told me my packages for eBay returns needed to be taped up and I needed to buy tape haha
JL
J “J” Lee
Dec 9, 2025
5.0
Super nice and fast
DD
Deo
Dec 9, 2025
5.0
Been coming here for years. What makes this Post Office great is the people helping you at the front counter. The postal workers here have always been friendly and helpful! Great job USPS Sun City!
MJ
MarkandDawn Jaworski
Dec 7, 2025
5.0
This post office is the best. Lines move quickly and the staff is extremely friendly!
AJ
A J
Nov 20, 2025
1.0
Does the USPS only hire hateful people who have apparently never interacted with the general public for their passport services? Is there some sort of spite requirement? Because WOW was this lady rude. The lady at the anthem post office was rude too. Only a certain special type of person is allowed to handle your incredibly personal, private documentation I guess. At least I only have to go once.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9802 W Bell Rd offer?
They provide mail sending, package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Please complete and print your application before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require scheduling an appointment through the online scheduler, though some offer limited walk-in hours.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 1 PM, and is closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs. Visit the USPS website to check availability and start the application.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary. It's best to check directly with the local Post Office.
What nearby dining options are available around this Post Office?
Nearby restaurants include Coco's Bakery Restaurant, Jai Thai, Line Thai, and Don Jose's Mexican Restaurant, offering a variety of cuisines for before or after your visit.
Are there other postal services near this United States Postal Service location?
Yes, nearby postal locations include Sun City Post Office and another US Post Office close by for your postal needs.
What car rental services are near the Post Office at 9802 W Bell Rd?
Hertz Car Rental - Sun City - West Bell HLE is nearby, convenient if you need a rental car when visiting the Post Office or exploring the area.
How can nearby computer repair or technology services assist me while at the Post Office?
Sun City Computer Repair Service nearby can help with IT or electronic needs, useful if you require assistance with digital documents or communications related to postal services.