The UPS Store

3.8
157 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3250 in Sun City West offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
13940 W Meeker Blvd, Sun City West, AZ
85375, United States

Hours

Reviews

3.8
157 reviews
5 stars
105
4 stars
4
3 stars
0
2 stars
2
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly from management.

Staff Efficiency

While some customers praised the efficiency of certain staff members, many others reported long wait times and slow service.

Mixed Experiences

Customers had varied experiences, with some praising specific employees for their helpfulness, while others criticized the overall atmosphere and service quality.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including unexpected charges for services that were supposed to be free or low-cost.

Store Environment

The store environment was described as unfriendly by many, with complaints about staff attitudes and a lack of welcoming atmosphere.
  • BA
    Bruce A
    Nov 16, 2025
    2.0
    Always busy and understaffed. It's fine if you want to send a package. They are too busy to help you with any other printing needs or enlargement. They take your work and may complete it days later. In our case they said to come back in 3 days and when we did they forgot to do the print job. Apologized and said they were too busy and it might be ready in a few days. Go elsewhere like Office max if you want it done. We won't go back.
  • KB
    Katie Black
    Oct 27, 2025
    1.0
    Worst UPS or any type business ever. Unhelpful staff, never seem to know what’s going on. ZERO customer service.
  • BO
    Blessed One
    Sep 29, 2025
    1.0
    Unacceptable customer service at the SCW Location. My husband had a bad experience with an employee at 10:21am today, Monday, 9/29/25. She snatched the package out of his hand and was very rude to him. It hurt his feelings and we will never step foot in that location again. We will go to the Surprise location on Bell for future packing needs.
  • JG
    Janice Gaskill
    Sep 5, 2025
    5.0
    Great service at store
  • SL
    shanelle lee
    Jul 23, 2025
    1.0
    Yea Lazy workers i went to this store to ship something overseas they said they couldn’t do it but went to another store every thing was fine

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3250 in Sun City West offer?

The UPS Store #3250 provides shipping, packing, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the regular business hours for The UPS Store #3250?

The store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.