United States Postal Service

2.2
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 761 S 1st St W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
761 S 1st St W, Snowflake, AZ
85937, United States

Hours

Reviews

2.2
59 reviews
5 stars
14
4 stars
2
3 stars
2
2 stars
5
1 star
36
  • CS
    Connor Smith
    Dec 8, 2025
    1.0
    Always late never on time, lady working the counter today with the glasses has a horrible attitude towards people she should not have a job there anymore
  • SW
    Sariah Williams
    Aug 4, 2025
    1.0
    Terrible service by even more terrible people. I’ve had packages lost with zero assistance in fixing things. Ask for assistance understanding things and get no answers. If it wasn’t so far to drive I’d still have my mail sent back to Concho. They have their stuff together and are always helpful and kind.
  • BL
    Berlen Long
    Jul 21, 2025
    1.0
    I would 0 star if I could, unfortunately they have the worst service in store and in mail delivery. Always getting different people’s mail. Never receiving all of mine or receiving it late etc. Not sure who runs the show but they either are not doing their job or are not monitoring the work ethic of the employees.
  • MH
    Mister Hound
    Dec 28, 2022
    1.0
    Seriously?? Where do you get off charging people for shipping when they’ve already paid? Twice now, after ordering something and having it sent to my P.O. Box, I’ve been charged a second shipping fee. And now for the second time, you boneheads have decided to refuse my mail and had it sent back? As stated in other reviews, it is in your best interest to go to Show Low and get a box at the UPS store, that way when you get a message that you have a delivery it doesn’t end up being upwards of 3 days before you actually get your package.
  • MB
    Michelle Baker
    Sep 22, 2022
    5.0
    I have been using this post office for 6 years now, and although there were a few months with a particular employee who was unkind and unhelpful, my overall experience has been quite good. Yes, if you moved here from a larger city, it is frustrating that the packages don't come to your doorstep. That is because you're on a rural route now -- hopefully the tradeoff to live in peace and quiet is worth it. BUT I wanted to give a shout-out to KP who is usually the employee at the counter when I come in. He is always a good balance between professional and kind. I have seen him deal with angry, rude customers while staying calm, and today I saw him handle a distraught, sad customer with such compassion and helpfulness. Her brother had died and she was trying to get his mail. She was slightly hard of hearing and although her English was quite good she lapsed into Spanish for a while. He listened and responded in Spanish and took care of the part he could at that time, promising to follow up on the part he couldn't. There was a line of people waiting but he never seemed rushed nor did he seem to be lagging. He took just the right amount of time both to show human care and get the job done. I was very impressed. I am grateful to live in a place where even the guy at the post office cares about the people who come in!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.