United States Postal Service

2.2
244 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2300 E Fry Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2300 E Fry Blvd, Sierra Vista, AZ
85635, United States

Hours

Reviews

2.2
244 reviews
5 stars
57
4 stars
14
3 stars
6
2 stars
19
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported rude and unprofessional behavior from employees, leading to frustration.

Delivery Issues

Numerous complaints highlighted consistent problems with package misdelivery, lost mail, and failure to deliver items, causing significant inconvenience.

Efficiency

Customers noted long wait times and slow service during busy periods, although some mentioned that lines moved quickly when fully staffed.

Passport Services

Several reviews commended the staff's assistance with passport processing, indicating a positive experience in this area.

Overall Satisfaction

The overall sentiment was largely negative, with many customers expressing dissatisfaction and frustration with the service provided.
  • ST
    Sabrina Trombley
    Nov 12, 2025
    5.0
    i've had nothing but good experiences here. i sell online and have to drop packages off often and i've been met with nothing but kindness and efficiency. i've seen the staff handle rude customers with grace and patience. Very reliable people and the line isn't usually very long.
  • MM
    Mandi
    Oct 23, 2025
    5.0
    Went there for passport processing with photo services. Worked with Julie. The whole process went off without a hitch even though the post office was pretty busy. Julie was super nice and she was helpful.
  • SS
    Sarah Smith
    Oct 20, 2025
    5.0
    I needed to send a certified letter with very specific requirements I had in writing but didn’t really understand. I just brought my instructions up to the counter and she told me exactly what I needed to do. And glued it shut for me so I didn’t have to lick it, which is always a little gross but feels grosser in public somehow.
  • BM
    benjamin maize
    Sep 23, 2025
    1.0
    Went to get the status of mail that was supposed to have been delivered a month ago and was met with terrible customer service who was more interested in making jokes and telling me “no” than being competent at their job
  • MV
    Michelle Hernandez Vargas
    Sep 22, 2025
    5.0
    Excellent customer service. USPS workers at this location are exceptionally kind!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.