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The UPS Store

3.1
(136 reviews)

Business Details

2370 W Hwy 89A, Sedona, AZ
86336, United States
(928) 282-1967
https://locations.theupsstore.com/az/sedona/2370-w-hwy-89a

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1550 in Sedona offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Safeway Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
2370 W Hwy 89A, Sedona, AZ
86336, United States

Hours

Reviews

3.1
136 reviews
5 stars
64
4 stars
4
3 stars
4
2 stars
4
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of professionalism.

Pricing Issues

Customers frequently express dissatisfaction with high fees for services, including charges for tape and printing.

Operational Reliability

Numerous complaints about the store being closed during posted hours and difficulty reaching staff by phone.

Staff Competence

Inconsistent experiences reported regarding staff knowledge and efficiency, with some customers noting helpful employees while others encountered untrained or indifferent staff.
  • LH
    Louis Hall
    1 day ago
    5.0
    In and out in no time when I was there
  • CF
    Cindy Fumei
    3 days ago
    1.0
    They do not print the labels as a service like other stores . 4 dollar charge . Avoid this shop
  • WS
    William Snyder
    Jan 23, 2026
    1.0
    This is a franchise and no matter how much you spent to send A package they’re gonna charge you a $10 additional fee. It is so grossly unfair.
  • LL
    Lara
    Jan 4, 2026
    5.0
    I'm not sure what the bad reviews are. I've lived in Sedona for decades and have been a customer there for years. I have never experienced anything but good customer service, it's always been a quick and easy experience.
  • AS
    A S
    Dec 6, 2025
    1.0
    Update: I was finally after two months able to reach someone at this location and they have no clue where my stuff may have gone. UPS never reached out to them about it either. Good to know they don’t really care about our stuff shipped through them. Should’ve looked through the reviews first. I stopped to ship stuff that I bought on vacation in Sedona. I use UPS to ship stained glass so I usually trust them to ship it safely. The girls that helped me were very kind we went through all my items to make sure we were good to go. Got my box today and it was missing three items the one was the most expensive piece I was shipping home so I am very angry. Tried to call the store got sent to voicemail everytime even though they should have been open multiple times I don’t even know if I will be able to replace these items but all 19 other ceramics and trinkets packages for my kids and I made it. So where are the other three items 😞 ***Just fyi I responded to comment below but no one actually reached out to me.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Sedona offer?

The UPS Store in Sedona offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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