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United States Postal Service

3.1
(254 reviews)

Business Details

1776 N Scottsdale Rd, Scottsdale, AZ
85257, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1776 N Scottsdale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1776 N Scottsdale Rd, Scottsdale, AZ
85257, United States

Hours

Reviews

3.1
254 reviews
5 stars
116
4 stars
17
3 stars
4
2 stars
11
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and efficiency, others are criticized for rudeness and poor attitudes.

Efficiency

Many customers appreciate the quick service during busy times, but there are complaints about long wait times and insufficient staffing.

Passport Services

Passport services receive high praise for efficiency and helpful staff, particularly Katherine, who is frequently mentioned positively.

Delivery Issues

Numerous complaints about mail delivery problems, including missed deliveries and packages being returned to sender.

Staffing Concerns

Several reviews highlight the need for more staff to handle the volume of customers, particularly during peak times.
  • LL
    Lara L
    Feb 11, 2026
    5.0
    Big call out to Rich at this location. He is thoughtful and goes out of his way to help customers. The post office is very lucky have an employee like him.
  • CC
    Crista
    Feb 7, 2026
    1.0
    Worst postal service I’ve come across so far. Mail gets delivered every other day instead of every day because I’m guessing the person delivering the mail is lazy to stop everyday. They constantly falsify delivery attempts by leaving peach slips in my mailbox saying they attempted delivery. I have a camera on my front door and videos of them just driving away never attempting anything.
  • SS
    Sean
    Feb 4, 2026
    5.0
    幫小朋友辦護照,線上預約抵達即辦,超級有效率且方便。
  • LH
    Leah Hernandez
    Jan 24, 2026
    5.0
    Had my passport appointment with Kat. It was so easy & quick, such a great experience thanks to her great attitude and efficiency!
  • DB
    Dhruv Bhate
    Jan 14, 2026
    5.0
    Fantastic post office. Been here a couple of times for passport appointments and several times for shipping mail. Clean, efficient and the people are nice. Thanks all!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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