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Visit your local Post Office™ at 1776 N Scottsdale Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While many customers praised individual staff members for their helpfulness and friendliness, there were consistent complaints about overall staffing levels and efficiency, leading to long wait times.
Customer Service
Feedback highlighted a mix of excellent and poor customer service experiences, particularly in the passport office, with some employees receiving high praise while others were criticized for rudeness.
Operational Issues
Customers frequently reported issues with phone accessibility, package misdelivery, and long lines, indicating a need for better operational management and staffing.
Facility Conditions
Several reviews mentioned the physical state of the post office, citing cleanliness and maintenance issues that detracted from the overall experience.
Efficiency
Despite some positive experiences regarding quick service, many customers expressed frustration over slow processing times and inefficient handling of packages.
SF
Scott Fisher
3 days ago
1.0
Try calling and all you get is a computer voice that will never let you talk to a person to ask what you need. Worst experience ever!!! Do better USPS!!!!
MS
Marie Smith
4 days ago
5.0
Leaving a review for Rich & Scott- kind and helpful guys at this location. Typically I’m shipping items to family out of state, and I love this post office. The lines can be long at times, but the service is friendly and I always feel like the team is moving as fast as they can, aiming to help each of us with our letters or packages. Thanks guys for your help and support!!
TL
TheOzone LayerHatesMe
4 days ago
1.0
Poorly run, ONE employee slowly working with 14 customers waiting
PD
Paul Day
Nov 12, 2025
5.0
These guys are generally fast and friendly
MS
M16 Parts “M-16 Parts Supply LLC” Supply
Nov 12, 2025
1.0
Nobody answers the phone at that location, just the automated responder then it rings 4 times and hangs up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1776 N Scottsdale Rd offer?
This location offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can process passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday through Friday, 8:30 AM to 4:30 PM; Saturday, 8:30 AM to 3:30 PM; closed Sundays.
Can I get a PO Box at this location and how do I apply?
Yes, you can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application.
Is after-hours access available for PO Boxes at this Post Office?
Most locations offer 24/7 lobby access to PO Boxes, but it's best to check the specific lobby hours here.
What nearby places can I visit after handling my postal needs here?
You can visit Papago Plaza, a public plaza nearby, for relaxation or shopping before or after your visit to the Post Office.
How can nearby transportation services help me access this Post Office?
Nearby services like Scottsdale Cab Guy taxi service can provide convenient travel to and from the Post Office at 1776 N Scottsdale Rd.
Are there other postal or shipping centers near this Post Office?
Yes, nearby you will find other USPS locations and shipping centers such as the US Post Office and Post Office-scottsdale Main within close proximity.
What is the cost for taking a passport photo at this Post Office?
The fee for a passport photo is currently $15 at USPS locations.