United States Postal Service

2.6
134 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7339 E Williams Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7339 E Williams Dr, Scottsdale, AZ
85255, United States

Hours

Reviews

2.6
134 reviews
5 stars
44
4 stars
5
3 stars
4
2 stars
9
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with rude staff and unhelpful responses to inquiries.

Delivery Issues

Frequent complaints about unreliable deliveries, including lost packages and mail being delivered to the wrong addresses.

Long Wait Times

Customers consistently experienced long wait times, often exceeding 20 minutes, with some reporting waits of up to 45 minutes.

Mixed Staff Performance

While some employees received praise for their helpfulness, others were described as lazy or incompetent.

Facility Conditions

The post office was noted to be understaffed and disorganized, contributing to customer frustrations.
  • GG
    G
    Oct 14, 2025
    1.0
    Terrible customer service Extremely unreliable deliveries which were sent from Amazon. Post office management absolutely the worst Definitely needs changes
  • MV
    marianne victor
    Sep 6, 2025
    2.0
    The mail forwarding is extremely slow . For people who leave Ariz during the hot months waiting for important mail has taken as long as 6 weeks . This is unacceptable as some mail is time sensitive . Don said it’s the computers fault that people don’t touch the mail. Very lame excuse!
  • GG
    Giwu
    Aug 21, 2025
    4.0
    Trent was great.
  • RW
    Rian Weston-Dodds
    Jun 23, 2025
    2.0
    The line is always extremely long in this location, expect to wait 20+ minutes. If you can, print the label at home and use the self service area here.
  • DE
    Delaney Edwards
    May 30, 2025
    1.0
    If I could leave a 0 I would. Worst location, complete liars, and lazy workers who are guaranteed to lose your mail. Send nothing important through this location. Unacceptable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.