Brand Certified
United States Postal Service
2.5(144 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7339 E Williams Dr, Scottsdale, AZ
85255, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7339 E Williams Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
144 reviews
5 stars
46
4 stars
5
3 stars
5
2 stars
9
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several describing their experiences as humiliating and unacceptable.
Long Wait Times
Numerous reviews mentioned consistently long lines and wait times, often exceeding 20 minutes, leading to frustration among customers.
Delivery Issues
Customers frequently complained about unreliable deliveries, including lost packages and incorrect mail being delivered.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall sentiment indicated a lack of consistent quality in service.
Staffing Concerns
Several reviews suggested that the post office is understaffed, contributing to the long wait times and poor service.
- JCJean Caisse5 days ago5.0I walked in to locate a package where tracking said “returned” to PO. An agent went to find my package with no luck. He filled out a form and said supervisor would get back to me. To my pleasant surprise I was called in about 1.5 hrs to say package located (was with wrong carrier) and that my package was placed correctly and would be delivered to me the next day! It was! Kudos to the person whose name I didn’t get. To the critics here I will note that I arrived at 4:30 and by 4:50 (10 min before closure) a long line developed…however they moved other persons to the front to help! I heard them all say “thank you for your patience” Seems good service to me!
- DKDan kriegerJan 13, 20261.0They need to hire more people. Huge line every day.
- PWPaul WeissJan 13, 20261.0Rude and unhelpful
- SHSukwoo HongJan 5, 20263.0They did not seem to handle EMS priority express international. So I chose EMS priority international instead. And I had to wait about 20-25 min queue. Maybe next time I should try click N ship?
- DMDara MasDec 12, 20251.0Where do I even begin? Rude, unprofessional, and completely impatient. I had already confirmed an address with the USPS regional/district office in Phoenix and through the USPS website. Despite this, the clerk wearing a sweater, working on the far left side and partially in the back, insisted she knew better and shut me down entirely. She refused to listen to the specific details, raised her voice, and made a scene in an overcrowded building. I have never been so humiliated in a public setting. After leaving, it was later confirmed that the information I had was correct. You walk in with a smile and walk out wondering what just happened. It’s unacceptable to speak to customers this way. Absolutely disgraceful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7339 E Williams Dr?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other mail-related services.
Does this USPS location accept first-time passport applications?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment through the USPS online scheduler, though limited walk-in hours may be available at select locations.
What are the hours of operation for this postal office?
Monday through Friday, it is open from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at USPS's official website, then complete your setup in person at the Post Office.
Are PO Boxes accessible after hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location, so verifying with this Post Office is recommended.
Is there a nearby post office to this USPS branch?
Yes, several post offices including 'US Post Office', 'United States Postal Service', and 'Post Office Scottsdale Kachina' are located nearby, which may offer you additional services or extended hours.
What other local services are near the USPS on E Williams Dr?
Nearby businesses include 'Extra Space Storage' for self-storage needs, 'Christian Brothers Automotive' for car repairs, and 'BluePearl Veterinary Partners' for pet care, offering a range of convenient services near the Post Office.
How could I plan a visit around the USPS and nearby places?
You can easily access the USPS for mailing needs and then visit nearby locations such as 'Pioneer Landscape Centers' for gardening supplies or 'Sunstate Equipment' for bike rentals, making your trip efficient and enjoyable.
Is there public transportation or services near this USPS location to assist with getting here?
While public transit options are not specified, nearby familiar locations like other USPS offices and known landmarks in Scottsdale should help guide your route to the United States Postal Service at 7339 E Williams Dr.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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