Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7339 E Williams Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff described as rude, unhelpful, and unprofessional.
Delivery Issues
Customers frequently reported problems with mail delivery, including lost packages, misdelivered mail, and slow mail forwarding.
Long Wait Times
Many customers experienced long wait times at the post office, often exceeding 20 minutes, leading to frustration.
Mixed Employee Performance
While some employees received praise for their helpfulness, others were criticized for laziness and incompetence.
Overall Discontent
The overall sentiment from reviews indicates significant dissatisfaction with the service provided at this location.
SH
Sukwoo Hong
Jan 5, 2026
3.0
They did not seem to handle EMS priority express international. So I chose EMS priority international instead. And I had to wait about 20-25 min queue. Maybe next time I should try click N ship?
SO
Suzy O'Reilly
Dec 17, 2025
1.0
Terrible customer service. The attitude and rudeness is in this post office is beyond poor.
DM
Dara Mas
Dec 12, 2025
1.0
Where do I even begin? Rude, unprofessional, and completely impatient.
I had already confirmed an address with the USPS regional/district office in Phoenix and through the USPS website. Despite this, the clerk wearing a sweater, working on the far left side and partially in the back, insisted she knew better and shut me down entirely. She refused to listen to the specific details, raised her voice, and made a scene in an overcrowded building. I have never been so humiliated in a public setting.
After leaving, it was later confirmed that the information I had was correct.
You walk in with a smile and walk out wondering what just happened. It’s unacceptable to speak to customers this way. Absolutely disgraceful.
EJ
Eric Jacques
Nov 26, 2025
1.0
Worst post office a ever see.
JM
jennifer mauran
Nov 25, 2025
1.0
This is by far the worst post office I’ve ever been in.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 7339 E Williams Dr?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and access other mail-related services.
Does this USPS location accept first-time passport applications?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment through the USPS online scheduler, though limited walk-in hours may be available at select locations.
What are the hours of operation for this postal office?
Monday through Friday, it is open from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at USPS's official website, then complete your setup in person at the Post Office.
Are PO Boxes accessible after hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location, so verifying with this Post Office is recommended.
Is there a nearby post office to this USPS branch?
Yes, several post offices including 'US Post Office', 'United States Postal Service', and 'Post Office Scottsdale Kachina' are located nearby, which may offer you additional services or extended hours.
What other local services are near the USPS on E Williams Dr?
Nearby businesses include 'Extra Space Storage' for self-storage needs, 'Christian Brothers Automotive' for car repairs, and 'BluePearl Veterinary Partners' for pet care, offering a range of convenient services near the Post Office.
How could I plan a visit around the USPS and nearby places?
You can easily access the USPS for mailing needs and then visit nearby locations such as 'Pioneer Landscape Centers' for gardening supplies or 'Sunstate Equipment' for bike rentals, making your trip efficient and enjoyable.
Is there public transportation or services near this USPS location to assist with getting here?
While public transit options are not specified, nearby familiar locations like other USPS offices and known landmarks in Scottsdale should help guide your route to the United States Postal Service at 7339 E Williams Dr.