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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8790 E Via De Ventura to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
8790 E Via De Ventura, Scottsdale, AZ
85258, United States
Hours
Reviews
2.5
156 reviews
5 stars
46
4 stars
12
3 stars
9
2 stars
3
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with some employees praised for their helpfulness while others are criticized for being dismissive and unprofessional.
Delivery Issues
Numerous complaints about undelivered packages, misdelivered mail, and poor communication regarding package status were noted.
Long Wait Times
Customers frequently reported long lines and wait times, often exacerbated by understaffing during busy periods.
Management Concerns
Several reviews highlighted poor management practices, including lack of accountability and ineffective handling of customer issues.
- JKJeff KirpachJan 2, 20261.0They say the postal service gets a bad rap, but the line was about 20 deep and only 1 person behind the counter. Nope, not gonna wait. C'mon do better.
- TPTara PeymanDec 23, 20255.0I always get friendly service at this post office. They are as efficient as they can be, and helpful. My postman, Maji, who delivers to our office, is one of the kindest people I have ever met.
- RMRobin MadduxNov 29, 20251.0I unfortunately live in the area if this post office and I live in an apartment…instead of my mail main actually delivering packages he simply tells the shipper that an attempt was made. No attempt is averted made to deliver here…ever! No slip gets left in your mailbox no attempt gets made to deliver to the office nothing! Forget calling no one answers the phone and you hold forever. Today I needed a package before surgery and here I am without it…Amazon can’t help…and the USPS customer service is nonexistent.
- DPDeimos PhobNov 13, 20251.0Saw an employee throwing the Dropbox packages into a big bin like it's garbage, literally throwing people's stuff with force enough to hear it in line and outside the store. Don't ship anything important at this location, your stuff will get damaged.
- MLMiya LeeNov 3, 20255.0I went to this post office today to mail a package. But I used the priority box to mail the Ground postage. Fortunately Elena helped me. She even found me a box. She was very patient, nice and helpful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 8790 E Via De Ventura?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. Please complete and print your application form beforehand.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
How do I get a PO Box at this Post Office, and what are the costs?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Pricing varies by location; check prices online by entering your ZIP Code.
Can I access PO Boxes in the lobby after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for exact lobby access times.
What nearby locations can help me find or access the United States Postal Service at 8790 E Via De Ventura?
Nearby places like the US Post Office and another United States Postal Service location can help orient you. Local businesses such as Sting Marketing and Scottsdale Wine Academy are also close by if you want to visit before or after your Post Office trip.
Are there dining or shopping options near the United States Postal Service at 8790 E Via De Ventura?
Yes, near the Post Office, you can visit places like Scottsdale Wine Academy for drinks or Raregem Jewelry Appraisal Services for shopping.
What financial services are available nearby the United States Postal Service location?
Nearby financial services include mortgage brokers like Jim Szabo, Waterstone Mortgage Corporation, and Scottsdale Community Bank for your lending and banking needs.
How can I schedule an appointment for passport or other services at this Post Office?
You can schedule appointments using the USPS online scheduler at https://tools.usps.com/rcas.htm for passport and other services.