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Brand Certified

United States Postal Service

2.5
(160 reviews)

Business Details

8790 E Via De Ventura, Scottsdale, AZ
85258, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8790 E Via De Ventura to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8790 E Via De Ventura, Scottsdale, AZ
85258, United States

Hours

Reviews

2.5
160 reviews
5 stars
46
4 stars
12
3 stars
9
2 stars
4
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others are reported as rude and unhelpful.

Delivery Issues

Numerous complaints about unreliable package delivery, including packages not being delivered, misdelivered, or lost.

Long Wait Times

Many customers reported long lines and wait times, often exacerbated by understaffing.

Management Concerns

Several reviews highlighted poor management and lack of accountability among staff, contributing to overall dissatisfaction.

Mixed Experiences

While some customers praised the service and staff, many others expressed frustration and disappointment with their experiences.
  • JB
    Jeffy Bean
    Feb 25, 2026
    1.0
    Holy cow no one working here is definitely in a rush. 3 people at the counter but one guy is literally just standing around doing nothing. I normally go to the one in Chandler on Dobson. They almost always have 3 people at the counter working and people in and out quickly
  • AA
    Alex
    Feb 24, 2026
    2.0
    Only got one employee working takes to long not great service
  • KC
    Kyung C
    Jan 15, 2026
    1.0
    OMG! This is an incredible service. On lunch time 01/08 I had to mail a small empty iPhone box to my kid at MI and usps said it should be charged a package price because of the size so I paid $8.80. They confirmed me the expected delivery date is 1/13 in 5 days. It's delayed with no reason and expecting to be delivered this weekend 01/17, taking 10 days. Do I live in 18th or 19th century ?? Lessons learned that I would never use USPS for a package delivery and understand they are losing their business and it's well deserved. LOL
  • KR
    K R
    Jan 15, 2026
    1.0
    Received Terrible customer service and bad attitude after waiting in a LONG line for 30 minutes.
  • JK
    Jeff Kirpach
    Jan 2, 2026
    1.0
    They say the postal service gets a bad rap, but the line was about 20 deep and only 1 person behind the counter. Nope, not gonna wait. C'mon do better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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