Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8790 E Via De Ventura to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
8790 E Via De Ventura, Scottsdale, AZ
85258, United States
Hours
Reviews
2.5
154 reviews
5 stars
45
4 stars
12
3 stars
9
2 stars
3
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for being helpful and friendly, others are described as rude and unprofessional.
Delivery Issues
Numerous complaints about unreliable delivery service, including packages not being delivered, misdelivered mail, and poor handling of packages.
Staffing Problems
Many reviews mention long wait times and understaffing, leading to frustration among customers.
Management Concerns
Criticism of management for lack of accountability and failure to address ongoing issues with service and staff behavior.
Positive Experiences
Despite the negative feedback, some customers report positive experiences with specific employees who provided excellent service.
- DPDeimos PhobNov 13, 20251.0Saw an employee throwing the Dropbox packages into a big bin like it's garbage, literally throwing people's stuff with force enough to hear it in line and outside the store. Don't ship anything important at this location, your stuff will get damaged.
- MLMiya LeeNov 3, 20255.0I went to this post office today to mail a package. But I used the priority box to mail the Ground postage. Fortunately Elena helped me. She even found me a box. She was very patient, nice and helpful.
- LFLorna FiscinaOct 27, 20251.0I have not had a good mail person since the last one retired years ago. Since then I get every other person’s mail on the block other than my own I’m not on the payroll yet I have to go retrieve my own mail or deliver my Neighbor their mail. Today I got mail but it wasn’t for me. I am 8332 and the mail was 8320. My mailman wasn’t even close I call and nothing happens or gets resolved What do I need to do to get mail or why bother just closed close down the USPS. They’re useless and have been for years
- DKDennis KohanOct 23, 20255.0Good job
- SBSavanah BurlesonSep 25, 20255.0Looking over the previous reviews, I am sad to see they did not have the same experience as I did with this location. Mario went above and beyond to help me find my package, contacting another location, talking with his supervisor, anything he could do to help and we can’t thank him enough for his kindness. Would recommend him and this location for your delivery/receiving needs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 8790 E Via De Ventura?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. Please complete and print your application form beforehand.
Is an appointment required for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
How do I get a PO Box at this Post Office, and what are the costs?
You can apply for a PO Box online or in person with two valid IDs and a completed application. Pricing varies by location; check prices online by entering your ZIP Code.
Can I access PO Boxes in the lobby after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for exact lobby access times.
What nearby locations can help me find or access the United States Postal Service at 8790 E Via De Ventura?
Nearby places like the US Post Office and another United States Postal Service location can help orient you. Local businesses such as Sting Marketing and Scottsdale Wine Academy are also close by if you want to visit before or after your Post Office trip.
Are there dining or shopping options near the United States Postal Service at 8790 E Via De Ventura?
Yes, near the Post Office, you can visit places like Scottsdale Wine Academy for drinks or Raregem Jewelry Appraisal Services for shopping.
What financial services are available nearby the United States Postal Service location?
Nearby financial services include mortgage brokers like Jim Szabo, Waterstone Mortgage Corporation, and Scottsdale Community Bank for your lending and banking needs.
How can I schedule an appointment for passport or other services at this Post Office?
You can schedule appointments using the USPS online scheduler at https://tools.usps.com/rcas.htm for passport and other services.