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United States Postal Service

2.5
(243 reviews)

Business Details

8175 E Evans Rd, Scottsdale, AZ
85260, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8175 E Evans Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8175 E Evans Rd, Scottsdale, AZ
85260, United States

Hours

Reviews

2.5
243 reviews
5 stars
67
4 stars
26
3 stars
3
2 stars
10
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes and lack of assistance.

Efficiency

Customers noted long wait times and understaffing, particularly during busy periods, leading to frustration with service speed.

Package Handling

Numerous reviews mentioned issues with lost or misdelivered packages, raising concerns about the reliability of the postal service at this location.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency, indicating that there are instances of good service.
  • JS
    Jason Sliger
    2 days ago
    1.0
    Terrible.Worst Experience. Not enough people to help, long lines. Just alll around terrible.
  • UK
    Unique Karbon
    Feb 18, 2026
    1.0
    Worst post office in AZ!!!!! Dropped off 8 packages on Saturday night. None are scanned in as accepted. It’s now Thursday!!!!! Nobody answers the phone, called 15x today alone. I hate this post office so much. I don’t even know why I dropped my packages with your location. Should have read my review from years ago.
  • DD
    Doreen Degnan
    Feb 9, 2026
    1.0
    Parking lot was full. Service line out the door. In the lobby, there is a Dutch door saying ring bell, no sign saying you have to go thru the service line to pick up certified mail requiring signature. After spending time ringing bell and knocking on door, inquired in the service line room whether anyone is covering the Dutch door mail pickup. Lady at desk said "oh no, you have to go through this line' they should put a sign on the Dutch door in lobby then. One of the self service kiosks was out and the parcel drop off kept jamming leading more people to join the line. Seemed like only two people working the desk. The usps on Greenway is so much better and staff nicer. Really wish they gave you the option of where to pick up certified mail. Probably won't pick it up
  • RR
    Rae M (Rae)
    Feb 5, 2026
    1.0
    I brought in 30 packages. I need to have them scanned at drop off and was told by employee Sonjay that they will not scan packages and I need to do the self service. I told him he cannot deny me service and I need a receipt he said they absolutely can deny me service to scan packages. I asked for the post master information and he told me they didn’t have one. I am filing a formal complaint with the post master as this is unacceptable and against usps policies.
  • SM
    Shamira M
    Feb 2, 2026
    1.0
    No matter when you go there always is the longest line and very few, if any employees at the counter working. It’s unfortunate they closed the smaller post office locations nearby and you have to waste time at the main office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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