United States Postal Service

2.5
233 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8175 E Evans Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8175 E Evans Rd, Scottsdale, AZ
85260, United States

Hours

Reviews

2.5
233 reviews
5 stars
65
4 stars
25
3 stars
3
2 stars
10
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with some employees being described as condescending or dismissive.

Efficiency

Many reviews mention long wait times and slow service, with complaints about understaffing and lines moving slowly.

Package Handling

Numerous customers reported issues with lost or misdelivered packages, with some expressing concerns about the reliability of the postal service at this location.

Staff Friendliness

While some customers praised individual staff members for their helpfulness and friendliness, overall sentiment suggests inconsistency in staff attitudes.

Communication Issues

Customers frequently noted difficulties in reaching the post office by phone, with many stating that calls go unanswered.
  • RN
    Ravi N
    Oct 27, 2025
    5.0
    Sanjay was exceptional in helping serving lady i accompanied
  • AL
    Ann Luke
    Sep 5, 2025
    1.0
    Terrible customer service. Had to stand in line 3 seperate times because the clerk kept giving incomplete instructions, coupled with a horrible attitude.
  • NW
    Nancy Walker
    Jul 10, 2025
    4.0
    Friendly and helpful staff. Mailing materials available.
  • CD
    Christine Dabbaghian
    Jul 9, 2025
    5.0
    I've come here several times since moving here and the staff is always smiling and in good spirits. I went to another USPS location that I DO Not recommend. Just keep in mind it closes half hour earlier then other locations, but totally worth it to drive to this one.
  • II
    IF
    Jun 20, 2025
    1.0
    If a package is sent that doesn't fit in the mailbox, it will never get delivered! Always have to go to the post office to get anything that wont fit in mailbox. If it doesn't fit, get out of your truck and put it on the porch like every other delivery service!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.