The UPS Store

4.4
111 reviews
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Business Details

10115 E Bell Rd, Scottsdale, AZ
85260, United States
(480) 513-8661
https://locations.theupsstore.com/az/scottsdale/10115-e-bell-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4280 in Scottsdale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Swc Bell & Thompson Peak Parkway.

Details

  • DeliveryNot available
  • Onsite servicesAvailable

Location

The UPS Store
10115 E Bell Rd, Scottsdale, AZ
85260, United States

Hours

Reviews

4.4
111 reviews
5 stars
95
4 stars
0
3 stars
0
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and efficient, with many highlighting Sam and his team for going above and beyond.

Attention to Detail

Several reviews noted the meticulousness of staff, particularly in notarization and packaging, ensuring that all processes were handled correctly.

Convenience

The store's location and extended hours were appreciated, making it a convenient choice for many customers.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding shipping supplies and additional fees for services that were previously free.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences related to service quality and management responses.
  • JM
    Judy Milne
    Nov 11, 2025
    5.0
    Everyone who works at the UPS store on E Bell Rd in Scottsdale AZ is friendly and helpful.
  • MM
    Mia M
    Nov 10, 2025
    1.0
    Go to a different location, this one will lose your package then blame it on you. They lost my package that had a wedding ring in it. Did not take responsibility and told me there was nothing they could do bc they aren’t “UPS”. Owner Sam was no help at all. I would not trust this location with sending anything out, not trustworthy.
  • HT
    Halima Tiffany
    Nov 10, 2025
    5.0
    We needed to get a number of documents notarized. Jeff was the notary. He was meticulous, thorough and knowledgeable about the entire process. He took the time to ensure each document was correctly notarized, made us use a blue ink pen so we wouldn’t confuse the original with the copied, that small attention to detail was part of the process. Five stars.
  • LH
    Lynn Hazzard
    Nov 5, 2025
    5.0
    Customer service was excellent and delivered with a smile. Susie assisted me and was an example of outstanding performance combined with patience and efficiency. Her manager Sam introduced himself and established an avenue of communication. I would highly recommend this postal service to anyone who desires to be more than just a number.
  • JJ
    John J Trischetti Jr
    Oct 31, 2025
    5.0
    Sam is tremendous as I highly recommend him and his store. Him and his staff are highly professional and helpful. I had a package that ups couldn’t deliver to my house because I wasn’t home I asked for his assistance as the UPS national call center the absolute worst. Sam was extremely helpful and stepped in when UPS national service system did absolutely nothing.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4280 in Scottsdale offer?

The UPS Store #4280 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.