The UPS Store

4.8
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1669 in Scottsdale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Raintree & Northsight Blvd Behind Kohls.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
14747 N Northsight Blvd, Scottsdale, AZ
85260, United States

Hours

Reviews

4.8
136 reviews
5 stars
127
4 stars
5
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and going above and beyond to assist with various needs.

Efficiency

Many reviews highlighted the quick and efficient service, with customers noting minimal wait times and prompt assistance.

Problem Resolution

The staff demonstrated a strong ability to resolve issues effectively, often exceeding customer expectations in handling complex requests.

Store Environment

The store was frequently described as clean, welcoming, and well-organized, contributing to a positive customer experience.

Loyalty and Trust

Numerous customers expressed loyalty to this specific location, often choosing it over closer alternatives due to the exceptional service.
  • DP
    David Pinkus
    Dec 7, 2025
    1.0
    UPDATE: My package finally arrived at its destination, 10 days after they told me it would. I have evidence why, which represents either a profound level of incompetence or negligence on their behalf. I went in on a Friday with an urgent delivery, Saturday was $160, Monday was $60. I chose "Not $160", and it arrived 10 days later. The package was labeled "USPS: Surface Transportation Only". Upon investigation, this is because it was identified as having a phone, and with $1500 insurance. (Of course the UPS store knew this as this is what I told them and paid for). The store and their corporate office threw their hands up denying any accountability, blaming USPS. So either one of two things must be true: 1. Incompetence: They 100% knew the contents, the insurance (they sold it to me), the box dimensions, and which carrier they were using. Unless they were *completely ignorant* of how that service worked, they absolutely 100% knew that it was *impossible* for the package to arrive, and that *immediately* upon receipt by the post office, it would be flagged for ground-only delivery. 2. Negligence: They knew *exactly* what would happen, but because I indicated I would go elsewhere given the criticality of the product and their pricing, they deliberately sold me a highly profitable product knowing it would not deliver as promised and they could attempt to deflect blame. Do I have recourse? I don't know. I did initiate a chargeback with my credit card for failure to provide services, and even if I lose the chargeback, I know it still will cost the business ~$30 in chargeback fees. I strongly suggest you consider taking your important delivery business elsewhere.
  • SG
    Sharon Grover
    Nov 23, 2025
    5.0
    David was exceptional. He identified a possible issue with my return. Looked up on my Amazon acct and confirmed it. He then helped me restart the return correctly. No one provides service like this anymore!
  • AF
    Amy Fann
    Nov 14, 2025
    5.0
    Great customer service. Gupree was very friendly. kind and patient with printing documents and shipping my overnight package. I got good help and advice. Thanks
  • RS
    Rubi S.
    Oct 24, 2025
    5.0
    Anthony was informative and pleasant which made for an easy experience, thank you so much!
  • RB
    Reejuta Banerjee
    Sep 3, 2025
    5.0
    I always get perfect service from UPS. They always answer my request and advice accordingly. My mail sometimes get delivered ahead of time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1669 in Scottsdale offer?

The UPS Store #1669 in Scottsdale offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.